Thanks to a aircraft mechanical problem I missed a connection in Miami and needed a place to layover for twenty four hours. I wanted something in the airport and, after looking at reviews here, decided to give the Miami International Airport Hotel a chance.
Overall my room was comfortable and spacious, largely because I was lucky enough to get one at the corner. There was clear evidence of the recent hotel remodel in my room including nice tile and fixtures in the bathroom, good king size bed, comfortable chairs, and fairly modern lamps. Perhaps because it was at the corner, I had no problem with noise from the hotel hallway or the airport, which I could see out my room window. The room met my other basic tests -- ample electrical outlets, hot shower with plenty of water pressure, and excellent air conditioning. Overall I was satisfied and would certainly stay at the hotel again if I'm ever in need of a place to shower and sleep at the Miami airport.
I had few interactions with the staff but they all seemed pleasant enough and certainly attentive (though not chatty).
Several things about the room were odd, though. There was a desk, but it was in use as a TV stand and there was no desk chair. I ended up using a side chair and ottoman as my work area. There was no bureau or place to store clothing, though there was a clothes rack mounted on the wall and a large suitcase stand built in below. The hotel doesn't have its own wifi, so guests need to connect to internet services provided by the airport next door. In my case this was a major problem as the connection dropped and reconnected at least every five minutes, making it difficult to work and impossible to use the internet for voice services (which means I couldn't call into an important remote meeting over the internet, a common travel need for me). One odd benefit of using airport wifi in the room is that the 24 hours you purchase (for a delightfully low $8) also cover any access you may need/want in the airport proper, and I found the signal is much better in the airport itself.
There also didn't appear to be room service. The hotel has its own restaurant, which I used for breakfast and found the service attentive and the food good, basic fare. (The breakfast menu has three items -- eggs/meat/potatoes, fruit plate, or oatmeal.) Happily breakfast was included in my room rate. Other food options exist, however, as just outside the hotel lobby is a concourse area with food court containing a number of fast food choices.
I should note that finding the hotel was quite difficult. The hotel web site only mentions that it is on the second level of the E terminal. There are no helpful signs in the airport to point you to the hotel and it does not show on any of the airport maps located along the concourse. I had to call the hotel twice from within the airport to get guidance as to how to find it. (Hint: It is located just outside the Terminal E security checkpoint, on the departure level.) If you are like me and arrive somewhere in Terminal D you need to plan ahead so you can figure out how to find the hotel.
Overall, though, the inconveniences and missing features were relatively minor (except perhaps the Internet) and I would consider staying here again if similar circumstances arose.
- Official Description (provided by the hotel):
- Conveniently located inside the Miami International Airport, Concourse E (Departure Level). Features 259 sound-proof rooms, Top of the Port Restaurant is currently closed for renovations. Day use rooms subject to availability. ... more less
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- Also Known As:
- Hotel Miami Airport
- Miami Airport Hotel