This motel is so horrible that I don't know where to begin. We had booked 3 rooms and despite that we arrived 6.30pm one of the rooms weren't ready until 7.30pm. The room 361 and 355 were pretty fine but the room 370 was horrible. The carpet was soaked with black water by the entrance to the room and by the bedside, there was a very distinctive smell of mold in the whole room that only got worse and worse. The room wasn't clean, there was spiderwebs here and there. The wallpaper on the wall was coming off in one place. Cheese doodles on the floor from the previous guests, that wasn't removed despite I wrote a post-it asking the housekeeping to remove it for two days. The toilet seat was broken and was not replaced on request. There was shattered glass by the window suggesting there had been a smashed window. The toilet got clogged twice exactly as previous reviews are describing, the internet kept on going offline all the time and was extremely slow on four different computers. No refrigerator or microwave in none of the three rooms despite this was stated on the booking confirmation. The pool was closed off citing it was a health hazard. It was impossible to sleep because the planes to MIA are roaring down all the night through, you can barely speak to each other because of this. The staff were extremely rude, one woman in front desk just picked up the phone and said "call back later" and hanged up the phone. Not enough toiletries and towels for all guests in the room was provided and no new toilet roll was provided despite the toilet paper was used up. The mirror on the wall was full of dirty brown stains. The front desk manager was also extremely rude, accusing me of lying amongst other things. The staff were speaking sniffy in spanish all the time about us, refusing to speak english on request. The breakfast is also a joke, no comment necessary, read all the other reviews. The ice machine was broken. There had been a break in one of the rooms on the first floors. Finally we asked to change room and despite that the website showed plenty of vacancy the front desk manager claimed the hotel was full. But since they couldn't fix the toilet, the front desk manager found a new room just next to ours just like magic. This is the worst motel I have ever stayed at, and I have stayed in many other la quinta properties before. I would not advise anyone to stay here even if you get paid for it. My father got sick from staying in this motel room no 370. It seems like a really unsafe area as the police are patrolling there all the time and you can hear sirens all the day long. Do yourself a big favor and don't choose this motel. And it's not a hotel as they are claiming it is a very bad and old motel.
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- Also Known As:
- La Quinta Miami Airport North Hotel Miami
- Miami La Quinta