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“Great Staff”

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PULLMAN Miami Airport hotel
Ranked #40 of 122 Hotels in Miami
GreenLeadersGold level
Willemstad, Curacao
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Staff”
Reviewed November 21, 2010

My Husband and I were a couple of days in Miami, before we went to Orlando for our Honeymoon.

We've stayed at this hotel and the staff was very friendly to us.
My husband got sick when we've arrived at the hotel, they send out imediatly a bellboy to the CVS pharmacy to buy him medications.

Room was clean, we had a room with nice skyline view.

They offer free shuttle service to the airport.

All by all we had a pleasant stay at this hotel and we will definitly return in the future.

  • Stayed October 2010, traveled as a couple
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Helpful?
1 Thank Jenhan1311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofMiami, Manager at PULLMAN Miami Airport hotel, responded to this review, November 23, 2010
Thank you for your nice comments. The attention to detail is one that we strive for and we are delighted to hear that you appreciated our service! Thank you again for taking the time to share your story.
We look forward to welcoming you again soon at Sofitel!
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aberdeen
Level Contributor
104 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed November 16, 2010

Arrived early after an overnight flight but this was no problem for the staff. Was checked in by 10.00 am. Lovely room and views. Bell staff always hovering at the door. Excellent shuttle service from/to airport just wait outside airport for sofitel bus(every 1/2 hour) and free (tip)
The hotel seemed to charge for parking if you had a car

  • Stayed October 2010, traveled as a couple
    • Value
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Helpful?
1 Thank fourstaronly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofMiami, Manager at PULLMAN Miami Airport hotel, responded to this review, November 23, 2010
Thank you very much for commenting your stay.
I am happy that you were able to check in early, we try our best to exceed our guests' expectations and honor special requests. For your information, we do have a charge of $8 per day for parking in our gated parking lot (under 24h surveillance).
We hope to have the pleasure of welcoming you again soon at Sofitel Miami!
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São Paulo
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 16, 2010

Stayed in Sofitel Miami last week, and i could appreciate a great service, excellent staff and a confortable and clean room amenities.
The proximity of the MIA Airport and Car Rental Area are a important point to consider for travellers. As a A-Club gold member, i had an enjoyable wellcome drink at the pool : )

  • Stayed November 2010, traveled solo
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Helpful?
1 Thank bartalotti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofMiami, Manager at PULLMAN Miami Airport hotel, responded to this review, November 23, 2010
Thank you for taking the time to share your experience! We are delighted that you had a great time and enjoyed our new pool bar!
I also want to take this opportunity to thank you for being a member of our A-Club program. We strive to provide impeccable service throughout the world and are honored by your loyalty to Accor hotels.
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Eastsound, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 15, 2010

After a long day of driving we expected a good nights sleep at this deluxe airport hotel. Instead, we were subjected to a noisy party whose music and base speakers were so loud we could here them on the 7th floor with our Bose headphones on! Calls to the front desk did not help alleviate the sound levels. With a 5 am wake up call for our flight the next day we were lucky to get 4 hours of sleep. This is not what one expects from an airport hotel whose main goal should be catering to weary travelers!!

  • Stayed November 2010, traveled as a couple
    • Value
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Helpful?
1 Thank rllb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed November 11, 2010

this hotel was great for the money that was spent I wasn't expecting it to be soo good, the beds are the most comfortable beds I've ever slept in and I have slept at alot of hotels. the bathrooms are great, their service is great, my only pet peeve is that they dont have microwaves in the rooms.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofMiami, Manager at PULLMAN Miami Airport hotel, responded to this review, November 15, 2010
Thank you for taking the time to write this review, we are delighted to read that you had a great experience with us! I have shared your comments about the microwaves with my managers and you can be assured that we will take it into consideration!
We look forward to welcoming you again soon at Sofitel. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.
Again, thank you!
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Kansas City, Missouri
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 29, 2010

This is my second stay at the Sofitel. I really enjoy the service, the friendiness and the attention that I get when I stay there. The price was very reasonable and it was close to everything I needed.

Stayed October 2010, traveled with friends
Helpful?
Thank Noireevb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlsbad, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 26, 2010

Pros:I didn't have to wait long for the free shuttle from the airport to the hotel; room was great with view of the lagoon; down duvet and pillows and the gracious staff let me have late checkout. Breakfast was a selection of american, french or cuban dishes with excellent croissants and pain au chocolat.
Cons: the exterior of the property itself seemed a little odd until I realized it was bleu, blanc and rouge, for the french flag. There was not a breakfast buffet, although they wanted me to prepay for it. The shuttle was only available to the airport and cruise ship ports, not to other local places..

  • Stayed October 2010, traveled solo
    • Value
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Helpful?
1 Thank Cooltraveler123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about PULLMAN Miami Airport hotel

Property: PULLMAN Miami Airport hotel
Address: 5800 Blue Lagoon Drive, Miami, FL 33126-2016 (Formerly Sofitel Miami)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Miami
#17 Luxury Hotel in Miami
#22 Romantic Hotel in Miami
#30 Family Hotel in Miami
#42 Business Hotel in Miami
Price Range (Based on Average Rates): $
Hotel Class:4 star — PULLMAN Miami Airport hotel 4*
Number of rooms: 281
Official Description (provided by the hotel):
Only minutes from Miami International Airport, stands, the cosmopolitan and stylish Pullman Miami Airport. From the beaches to the Everglades, Pullman Miami Airport is centrally located to everything that Miami has to offer. Easy access to Downtown Miami, Coral Gables, and Doral make our Blue Lagoon location the perfect choice. The business epicenter and the vibrant city sights are all at your fingertips. Art, Design and Connectivity are at the heart of the vibrant Pullman Miami Airport. Guests will experience the essence of contemporary style and design. Pullman Miami Airport conforms to the modern lifestyle and caters to the spirit of today's cosmopolitan business and leisure travelers. ... more   less 
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Also Known As:
Sofitel Miami Hotel Miami
Miami Sofitel
Accor Miami
Sofitel Miami Airport

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