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“Fantastic stay at this hotel!”

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PULLMAN Miami Airport hotel
Ranked #43 of 124 Hotels in Miami
GreenLeadersGold level
Reviewed April 9, 2013

Our family (there were 12 adults in several rooms) stayed here before our cruise from Miami. It is super close to the airport and a reasonable distance from the port of Miami. It is also close to many food options for a quick bite. To get to any nice restaurants you will have to travel a bit farther. The staff was friendly, helpful and was quick to respond to any requests that we had. Yes, the hotel is a bit dated but it is appropriate for the price you are paying. The hotel rooms were very clean with comfy beds and the amenities were incredible. There is a fantastic poolside atmosphere, and full service lounge in the lobby. The fitness room was well equipped and offered complimentary fruit and water. Overall a great stay - however it is quicker and more convenient to cab to the hotel than wait for the hotel shuttle during busy times as we had to wait quite a bit compared to some in our party who chose to cab :)

  • Stayed: March 2013, traveled with family
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Thank Stefanie0717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Nagesvaran, General Manager at PULLMAN Miami Airport hotel, responded to this reviewResponded April 11, 2013

Dear Stefanie0717:

Thank you very much for your detailed review of your recent stay at the Sofitel Miami. We were delighted to host you and are very pleased to know that you and your family will keep excellent memories of your visit.

As you mentioned, our central location allows fast and easy access to the airport, the port of Miami and many beautiful attractions the city of Miami has to offer.

We look forward to welcoming you back for more peaceful moments on our pool deck.

Sincerely,

Balendra Nagesvaran
General Manager

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1,365 - 1,371 of 4,007 reviews

Reviewed April 8, 2013

I always enjoy my stay at the Sofitel. The service, Room, The room service, location, and the cleanliness are above average. The food is first quality. The hotel is conveniently located near the airport and all of the major Miami freeways. The staff is very professional and helpful.

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Accorhotels.com
Thank KennethGee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Nagesvaran, General Manager at PULLMAN Miami Airport hotel, responded to this reviewResponded April 9, 2013

Dear KennethGee:

Thank you very much for taking the time to share your satisfaction on TripAdvisor. We look forward to welcoming you back soon for another Magnifique experience at the Sofitel Miami.

Warm regards,

Balendra Nagesvaran
General Manager

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Reviewed April 7, 2013

Overall this hotel offers a reasonable priced room close to airport with efficient and courteous free airport transfer and free wi-fi. Yes we had a dated disabled room with 20year old carpet and decor but we slept in a comfy bed and had a very good breakfast. I wouldn't have wanted to stay another night in that room though.

  • Stayed: March 2013, traveled with friends
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Thank LeedsAway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Nagesvaran, General Manager at PULLMAN Miami Airport hotel, responded to this reviewResponded April 9, 2013

Thank you for taking the time to share your comments concerning your stay at the Sofitel Miami. Excellent service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to improve upon our services and provide a memorable experience to our valued guests.

Our relationship with our guests is very important to us, and we hope you will visit our address again soon.

Sincerely,

Balendra Nagesvaran
General Manager

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Reviewed April 7, 2013

A repeated stay in this hotel and another positive experience of their excellent and reliable services - a place to recommend in good vicinity to MIA airport! Rooms are in very good condition and kept very clean like the entire facility is. Professional staff at door, reception and concierge

  • Stayed: April 2013, traveled with friends
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Review collected in partnership with Accorhotels.com
Thank Airmax_FRA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Nagesvaran, General Manager at PULLMAN Miami Airport hotel, responded to this reviewResponded April 9, 2013

We sincerely value your loyalty to the Sofitel Miami and would like to thank you for taking the time to recommend our hotel on TripAdvisor. I will share your compliments with our team. I am sure that it will serve as encouragement to all of our Ambassadors to continuously improve the quality of our services.

We look forward to welcoming you back and wish you a Magnifique day!

Warm regards,

Balendra Nagesvaran
General Manager

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Reviewed April 6, 2013

Let me say that I started my day with a 5 hour drive from St Pete to Miami. We are only staying in Miami for a night so I was looking for an easy relaxing hotel stay. Nothing to fancy just a same and comfy place to rest my head. I looked on Kayak and found the Regancy Hotel and decided the photos looked nice and the price was ok. As soon as I left the lobby of the Regency I had nothing but a terrible experience. I debated on looking for a new room and finally after 45 minutes of being very unsatisfied I decided to look for another place for the night. Enter Sofitel

I ended up paying $150 which was the same price as the Regancy and for a Friday night seemed like a fair price. I was very instantly happy that I decided to make the move. Sofitel from the second that I arrived was great. The staff was very helpful, my room was exactly what I was looking for and the overall ambiance of the hotel highly satisfactory.

Sofitel also comes with some perks including a very nice pool and dining area plus a free 24 workout area which was very nice. Free Wi-Fi and parking is a very reasonable $9.

Sofitel is also located close to the airport but i rarely noticed which is a plus being so close to the airport.

I would recommend Sofitel Miami to anyone in the area looking for a midpriced hotel with 4 star accommodations. From what I have found in the area it seems to be the best bang for your buck.

  • Stayed: April 2013, traveled with family
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2  Thank Broc C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Nagesvaran, General Manager at PULLMAN Miami Airport hotel, responded to this reviewResponded April 9, 2013

Thank you very much for recommending the Sofitel Miami to anyone in the area. We truly appreciate you taking the time to detail your experience, and we are so pleased that you had a pleasant stay with us.

We hope to see you again very soon.

Sincerely,

Balendra Nagesvaran
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2013

The worst to me is to stay in an hotel with old AC and this bad smell you can get, mix of humidity and dust! Lobby, lounge and rooms(at least mine) have this odor!
The staff is kind and nice but old property means to me bad property.
Sorry to say that, but this is a poor window for France.
Another bad point : Mybed by Sofitel. You see feathers stuck between the matress and the sheet...unwelcoming!
Anyway, this feather trend in hotels is not hygienic.
Conclusion : skip it

  • Stayed: April 2013, traveled solo
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Thank julianncy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Nagesvaran, General Manager at PULLMAN Miami Airport hotel, responded to this reviewResponded April 8, 2013

Thank you for taking the time to write about your recent stay at the Sofitel Miami. I am sincerely sorry that your visit did not reflect the high standards that we set for our hotel. I have reviewed your comments and can assure you that I take them very seriously.

The Sofitel “MyBed” concept provides the ultimate sleeping experience as a soft cocoon of fluffy feathers envelops your body. However, upon request, we gladly remove all feather items and offer alternate options. Please do not hesitate to mention your preference at the time of reservation. Our Housekeeping ambassadors stand at your service with any special request you may have.

We hope that you will consider staying at Sofitel Miami again. Please do not hesitate to contact me directly if I may be of any assistance.

Sincerely,

Balendra Nagesvaran
General Manager

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Reviewed April 4, 2013

The stay was comfortable and the service was excellent. The room was exquisite. I would certainly recommend. The gym was my favorite amenity, since it is open twenty four hours. The room service was quick and the food was better than average.

  • Stayed: April 2013, traveled solo
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Review collected in partnership with Accorhotels.com
Thank huetteralex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B_Nagesvaran, General Manager at PULLMAN Miami Airport hotel, responded to this reviewResponded April 5, 2013

Thank you very much for your review. We truly appreciate you taking the time to detail your experience, and we are so pleased that you had a pleasant stay with us.

We hope to see you again very soon.

Sincerely,

Balendra Nagesvaran
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PULLMAN Miami Airport hotel

Address: 5800 Blue Lagoon Drive, Miami, FL 33126-2016 (Formerly Sofitel Miami)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Miami
#16 Luxury Hotel in Miami
#22 Romantic Hotel in Miami
#30 Family Hotel in Miami
#42 Business Hotel in Miami
Price Range: $106 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PULLMAN Miami Airport hotel 4*
Number of rooms: 281
Official Description (provided by the hotel):
Only minutes from Miami International Airport, stands, the cosmopolitan and stylish Pullman Miami Airport. From the beaches to the Everglades, Pullman Miami Airport is centrally located to everything that Miami has to offer. Easy access to Downtown Miami, Coral Gables, and Doral make our Blue Lagoon location the perfect choice. The business epicenter and the vibrant city sights are all at your fingertips. Art, Design and Connectivity are at the heart of the vibrant Pullman Miami Airport. Guests will experience the essence of contemporary style and design. Pullman Miami Airport conforms to the modern lifestyle and caters to the spirit of today's cosmopolitan business and leisure travelers. ... more   less 
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Also Known As:
Sofitel Miami Hotel Miami
Miami Sofitel
Accor Miami
Sofitel Miami Airport

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