I stayed there last month (May) with some friends... the great thing about this hotel is because it´s by the airport. There´s a free shuttle to the airport and the drivers are really, really sympathethic. Both of the drivers who drove me to the airport were really nice and helpful!
Staff was really helpful and polite but one thing that I didn´t like was... the bathroom!!
Yeah! I spent 3 days there after a cruise. I arrived at the hotel a couple hours before check in, there was a room available and when I entered the room and saw the bathroom I felt really disappointed... there were strands of hair on the walls, the toilete seat was clearly not cleaned, there were dirty bath towels in the bathroom and on the couch!! Called "room service" and asked for clean towels since there weren´t any! A very polite man brought me some clean towels and I asked him if he could take the dirty ones away I decided NOT to complain about the dirty bathroom, decided to wait and see if the next day when I left the room they would clean the bathroom. I was wrong... arrived at the hotel at night and the bathroom wasn´t cleaned AGAIN!! The strands of hair on the wall were not even touched!!
Before staying at Sheraton I spent 2 nights at another hotel (not Sheraton chain), I spent less money on it but my room was cleaned every day both bedroom/bathroom and had clean towels every single day!!
Probably I´d stay at Sheraton again, it´s a good hotel, pretty close to the airport, staff is great but cleanliness is ESSENTIAL!!!
Spending the whole day out and when you arrive at the hotel you only have your bed made and the desk cleaned is really disappointing!
- Official Description (provided by the hotel):
- Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us today to plan the perfect event. ... more less
- Reservation Options:
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- Also Known As:
- Wyndham Miami
- Miami Wyndham