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“Very nice hotel” 4 of 5 stars
Review of Sheraton Miami Airport Hotel

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Sheraton Miami Airport Hotel
Ranked #36 of 121 Hotels in Miami
Caracas, Venezuela
1 review
“Very nice hotel”
4 of 5 stars Reviewed March 3, 2013

Hotel staff is very pleasant, especially Mrs. Cecilia Suarez in the restaurant area. We apreciated the kindness of her during our staying. Our visit was exceptional. The location is very convenient close to airport. We hope to return soon.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ElsaBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,627 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (662)
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English first
Charlotte, North Carolina
Level Contributor
75 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed March 3, 2013

Stayed one night at this property before an early morning flight. The hotel is very nice and the rooms are clean and comfortable. The restaurant is very good. I had both lunch and dinner. They have a great outdoor patio for dining. A definite plus. Completely covered for shade and beautiful views of canal and golf course.

The rooms are clean and nice. I was upgraded to a club floor room. This is the first Sheraton I have stayed in that had an enormous club lounge. It is the largest lounge I have ever been in. Reminds me of an airline lounge at an international airport. The choice of food was great and between meals the lounge had plenty of beverages and snacks available.

I would highly recommend this property for a quick stay before a flight. It could be a little more inconvenient for longer stays given there is really nothing close by, since it is at the airport.

Room Tip: Go for the club floor.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lv2CtheWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Bc, Canada
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed March 3, 2013

Flew in for a one night B and B before our cruise. Chose the golf course view which was also better than expected. The bed was excellent. Quiet for an airport hotel. Staff attentive throughout. Was especially impressed with the valet parking and drop-off and concierge dept. It was a busy Saturday morning and these guys worked with platoon-like precision in filling a up tour/transfer buses, taxis, and guest vehicles.
Negs: the place is a little run down, but for the money I don't care. The breakfast buffet very busy and something less than that of a cruise ship for cuisine quality, but for the money I don't care. Would stay there again for sure.

Room Tip: Get golf course view for the quiet. The breakfast buffet is pricey for what you get but you get grea...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank fazbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mechanicsville, VA
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed March 2, 2013

Stayed here after returning from a cruise. Staff was pleasant and helpful; room was large and clean; nice pool and outside area to relax. We got a deal on a booking website that included the breakfast buffet with our room, which was very nice. Restaurant is quite pricey. We ordered room service for dinner off the "all day long" menu instead of having dinner in the expensive restaurant. Free shuttle to and from airport.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Grannie24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
upstae ny
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 2, 2013

My family and I had just finished a pretty horrible vacation and stopped here for a one night stay before heading back to New York. We settled down for a rather late lunch at the Sheraton Miami Airport’s restaurant, called Rickenbacker. We were immediately informed that the dining room was closed and were escorted to the patio for lunch. We weren't honestly expecting much, and my wife’s complex allergies made explaining things to the waitress (a sweet, joyful woman who had obviously picked up English as a second language) difficult. After trying her best to assist my wife, she offered to bring out the chef.

He came out quickly and discussed the situation with my wife. He even went so far as to go back, rip the labels off a couple of items, and bring them back out just to make sure they were safe. He was surprisingly chatty. There were very few customers in the restaurant at this point, but having worked in a couple of kitchens myself, I know there’s always a ton of prep work for evening service, and it was around the time for that sort of thing to be in full swing. Instead, he squatted on the ground next to our table and listened, really listened, to everything she had to say about our trip and our experiences.

Then he just started asking my wife what she wanted (a sandwich) and what she liked (onions, mushrooms, peppers, etc) then disappeared. What came out of the kitchen, hand delivered by the chef himself, was a honestly beautiful custom built sandwich. Grilled chicken, portobello mushrooms, grilled peppers and onions, along with a few other things. It was obvious that he didn't just throw something together in the kitchen that would be safe for her to eat, this thing was beautiful and he obviously put a lot of work and attention into it.

Truth be told, all our food was tremendous, and beat the dining we experienced on the cruise we were on hands down. After all we’d been through, my wife was so tickled that she wrote a little note on the bill thanking the chef for the dinner and the waitress for the service, stating both were outstanding (and yes, we tipped them well.) We know the waitress saw it, and we caught her smiling, but didn't really know if the chef got the message and didn't want to interrupt the dinner setup to find him. We simply assumed the waitress would pass on the positive review and that would be that.

This, is where the story goes from nice to just plain amazing.

That evening around 8 we happened to bump into the same chef again. We were in a special lounge that had some complimentary dinner food, almost all of which my wife couldn't eat. He walked up to my wife and, probably noticing there wasn't anything there for her except granola bars and water, went and got my wife a couple of cartons of soy milk from the kitchen. When he returned, we both thanked him again and told him again how amazing lunch was and how much it means to us to have someone genuinely care about her needs. He appreciated the praise, then said he actually wanted to do more, and said he would send some complimentary snacks that she could actually eat to our room. We thanked him again and he went back downstairs.

After we finished up, we returned to our room. Shortly after that, the phone rang and a gentleman asked if he could bring up the food. When it arrived, we were blown away.

It turns out we had been talking to Frank Liberoni, the executive chef in charge of every shred of food in the entire hotel and the restaurant, and it showed. These weren't snacks, not where I come from. I mean yes, the portions were snack sized, but this was 5 star stuff. cedar smoked salmon tartar, encrusted mahi mahi, two of the largest jumbo shrimp I've ever seen that tasted, I swear, like lobster.

There was another plate as well with a bit of chocolate molten cake, and two slices of another cake made of so many layers I lost count. There were also two bags of fruit snacks, two chewy granola bars, and two bags of chips, all of these things except the cakes were dairy free.

The real stunner is the thought that went into this package. Over the course of our conversation, we had casually mentioned that our oldest loves salmon. One of our children had also remarked that he had missed out on the molten chocolate cake we had on the cruise, and my wife said something about her love of fresh fruit. The chips, fruit snacks, and bars were likely because we also talked about our long train ride / bus trip home, and he wanted to give us something to eat. He had clearly been listening, not just playing the part.

Never has a complete stranger done anything like this for us. My wife was actually moved to tears. The gentleman who dropped off the food was named Scott, and he mentioned that his boss loves doing stuff like this and does it pretty often, asking nothing in return. Only when my wife stated she would love to give the hotel a perfect review did he produce a business card with Chef Frank Liberoni's on it.

Room Tip: Try to get a room overlooking the grounds. We actually saw dolphins playing in the canal one morning...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank JV1015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Saskatchewan, Canada
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed March 1, 2013

This hotel is great for conviences but this time they slipped a few times .. We stayed 3 times over a 2 week period 1 st time paid for club but where missing the little extras robes , water in room 2 nd time they gave keys to our room to someone else at 4 am ... I had door lock on so they didn't get in But in was a rude awakening ..they did buy us breakfast as an apology . 3rd time everytime we tried to leave the parking garage the key would not work and a trip inside was required , also had to get room key reactivateed a couple of time . We did not pay for parking this time . In the past I have given this location a 5out of 5 but could not this time :(
As a side note the lounge service has not improved so as gold member we toke points instead of drink as it is to frustrating to sit and be ignored .

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank s-ssal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 1, 2013

 We have been staying at this hotel for several years, and each visit has been exceptional. The hotel is located adjacent to a canal and golf course, providing very pleasant views. The lobby area is very open, with a tropical theme. Considering its proximity to Miami airport, we very rarely heard any associated noise.

We were fortunate to have a suite, with a great view of the canal/golf course. Everything was modern, functional, and very comfortable.

The hotel's dining area was very light and well appointed, with a wonderful outside covered eating area, providing beautiful views. There is a first-rate breakfast buffet, with a wide range of choices, including chefs making omlettes and pancakes to order. The dinner menu provides many innovative and reasonably priced choices (along with a similar and innovative menu at the Vin Bar). Chefs Frank Liberoni and Tiffany Duarte, are extremely talented, creative, friendly and compassionate. They go out of their way to make us feel like family. The entire food/beverage staff are exceptional, including Scotty, Angel, Gloria and everyone else.

There is also a very beautiful and spacious Club Lounge, with panoramic views. Abundant food is provided both in the morning and evening.

The fitness center is up-to-date with all of the equipment one would need.

Most important is the wonderful staff, from Dave Berger (the General Manager), Raul Ulloa (Hotel Manager) and everyone working there. They all make us feel like 'Family'. Special thanks to Nicole and Carolla (and all of great people working at the hotel) for always making sure that everything exceeds our expectations !!!!

One more important point: the hotel is pet friendly and our 2 dogs (Cirneco del Etna) love staying here. There is sufficient walking area, etc. Everyone makes them feel like they belong.

We look forward to many more stays.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank spgplatinumchicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Miami Airport Hotel

Property: Sheraton Miami Airport Hotel
Address: 3900 NW 21st Street, Miami, FL 33142-6704
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Best Value Hotel in Miami
#11 Business Hotel in Miami
#37 Family Hotel in Miami
#38 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Miami Airport Hotel 3.5*
Number of rooms: 405
Official Description (provided by the hotel):
Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us today to plan the perfect event. ... more   less 
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Also Known As:
Wyndham Miami
Miami Wyndham

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