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“Very Helpful Staff”

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Sheraton Miami Airport Hotel & Executive Meeting Center
Ranked #30 of 125 Hotels in Miami
Certificate of Excellence
Reviewed August 25, 2011

The hotel has very nice rooms that are very clean and well kept. The staff around the entire hotel is very friendly and is always willing to help. Nicole at the front desk was helpful and very friendly about any requests we made, and Emilo was extremely kind and helpful on the mezzanine level. I would definitely come back to stay at this hotel again.

  • Stayed: August 2011, traveled with friends
    • Sleep Quality
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    • Service
Thank Veronika N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,812 - 2,818 of 4,275 reviews

Reviewed August 24, 2011

I starwood memeber maduro loved my service from trainee tori during the stay at the sheraton,she was well respectable,funny,and placed herself into my shoes.I do recommend this hotel again for these reasons.

  • Stayed: August 2011
    • Value
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Thank d b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2011

Manager and staff were very hospitable. The restaurant staff were very nice and courteous, and didn't mind striking up a conversation with you. Also, they have discounts for breakfast. Ask someone at the front desk for a little discount card! very nice and clean, and the beds are very comfortable. Also, it is right next to the airport (and close to south beach!), so instead of taking a 25$ taxi, you can just get a free ride to the airport from the hotel shuttle, and then take a shuttle from the airport for about 3 dollars.

Work out facility is good too. Highly recommend!

  • Stayed: August 2011, traveled with friends
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1  Thank eht13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2011

My husband and I just stepped off the Carnival Valor cruise ship and after a week of royal treatment, we decided to spend 1 more day relaxing in Miami. AlThough we arrived several hours before check in, Torri Pugh checked us in quickly and seamlessly. She was pleasant, personable and very professional! Our wait was short, but sweet in the bustling lobby as we helped ourselves to carafes of ice cold water with fresh fruit, free Internet, health club and computer room access.

  • Stayed: August 2011, traveled as a couple
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Thank Winceyco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidBerger, General Manager at Sheraton Miami Airport Hotel & Executive Meeting Center, responded to this reviewResponded August 24, 2011

I appreciate you taking the time to post such a positive review ... Torri has only been with us for a few weeks and has made an immediate impact on our Front Desk. We strive to train team members who can delivery outstanding customer service at all times.

Looking forward to seeing you on your next trip to Miami!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2011

Right across the street from MIA rental car facility. Very clean, no noticeable airport noise, excellent check-in service & free shuttle. Got a room for less than $60 on a bid site as well. If you have the time, it's also got a decent golf course right behind it.

  • Stayed: August 2011
    • Value
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Thank jsantivanez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidBerger, General Manager at Sheraton Miami Airport Hotel & Executive Meeting Center, responded to this reviewResponded August 24, 2011

Thank you for your comments regarding your recent stay. It's good to hear that you experienced excellent service and found our hotel to be relaxing and quiet during your visit to Miami. The golf course is very well maintained and is a two minute walk from the front of our hotel.

We all look forward to accommodating you in the future. Safe Travels!

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Reviewed August 20, 2011

We stayed here while we waited for a flight the next day. The rooms were nice, the shampoo smelled lovely, and the service couldn't have been better. Everyone was over and beyond both helpful and kind to our family.
The restaurant (Rickenbacker) inside this hotel was DELICIOUS! The best burger we've ever had and again, over and above service.
Our only regret is that we didn't get to stay for longer.

Stayed: August 2011, traveled with family
Thank lipsforchrist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2011

I was in town for training in the Sheraton's executive meeting center, and a company dinner. Wow, the EMC was everything we needed, fully the best training facility I have used in years! The banquet food was amazing and service staff too. My entire team felt pampered and we were able to engage completely in our training. I know we will be back.

  • Stayed: August 2011, traveled on business
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Thank Marilyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Miami Airport Hotel & Executive Meeting Center

Address: 3900 NW 21st Street, Miami, FL 33142-6704
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Miami
#37 Romantic Hotel in Miami
#37 Family Hotel in Miami
Price Range: $133 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Miami Airport Hotel & Executive Meeting Center 3.5*
Number of rooms: 405
Official Description (provided by the hotel):
Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us today to plan the perfect event. ... more   less 
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Also Known As:
Wyndham Miami
Miami Wyndham

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