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DoubleTree by Hilton & Miami Airport Convention Center
Ranked #63 of 125 Hotels in Miami
Reviewed July 30, 2014

I was there for a conference July 2014. Our room was on the 2nd floor.
The ugly:
This hotel has changed hands many times, and is over 30 years old I believe. I live in Miami, and have never actually stayed here before until this weekend. The 2nd floor once you get out of elevator is dark and dreary and has a musty smell. My room was ok. Bathrooms were upgraded and nice. AC never got cold enough for me. Beds...yikes! horrible. Just weird, I think the bedframe needing replacing. I guess I prefer a firmer mattress. I asked a few others and their bed was not comfortable either.

The good:
restaurant buffett for lunch was excellent. $14.00 including dessert. Service was very good. The staff in the hotel is very good. everyone is very friendly and happy, which for Miami is a plus!. Checking in the staff was friendly, and offered the wonderful cookies. Checking out same..everyone attentive and friendly. Banquet: The staff, i have to mention that Tanya, was amazing. She gave us her cell phone, and was available and accommodating. Excellent. Peppin her mgr....excellent as well. They were there from 730 am until well...i saw them after 730 pm at our banquet. Food great at banquet as well.
Overall its an airport hotel, and the shopping is amazing ..GO UPSTAIRS..better prices. Its not a luxury hotel.
my title..well, I had stayed at a Hilton in downtown St. Pete earlier this year, and I was not impressed with that property either. I thought HIlton, esp dbltree...was known to be better...

Room Tip: ask for a high floor...
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  • Stayed: July 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Thank tupgirl88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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812 - 818 of 1,716 reviews

Reviewed July 29, 2014

I used to stay very frequently in this hotel when it was a Radisson, since I had a business that required me to visit the Merchandise Mart almost weekly. After my busuness closed, I had not returned to the new management by the Doubletree. It was a very good experience, the room was big, the bed very comfortable, and the food at the restaurant was excellent. My mahi-mahi was excellently cooked, and the rice delicious. I was traveling alone and felt very safe and at home. The access to the stores at the Mart was very entertaining. I will definitely go back!

  • Stayed: July 2014, traveled solo
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank car23leo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2014

The hotel appeared to be under construction. The staff was amazing and did everything possible to make the experience nice. The overall condition of the guest rooms and common areas were in poor condition - hall lights hanging off the walls, bathroom fixtures not secured, a/c that barely cools the room, shower curtains installed below the shower fixture (therefor soaking the bathroom floor.) Maybe when the hotel is completed, it will be more functional and prepared for travelers. If it was not for the staff - check-in, maids, restaurant and so forth, I would have moved to another hotel and just drove back and forth for the event I was attending.

  • Stayed: July 2014, traveled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2014

I was surprised that the hotel has not yet installed newer, higher efficiency toilets (water is at a premium in Miami) and although there the room is pre-wired for it, there was no ceiling fan (which would have blended well with the tropical feel of the other furnishings and carpeting). Likewise, there are few electrical outlets near the tabletop writing desk, had I not brought my own 3-outlet wall tap I would not have been able to plug in my laptop. Nonetheless, everything else seems to be top-notch. The beds are comfortable (love the four large pillows) and the towels are luxurious. The toiletries provided are the most extensive that I've seen. The hotel is conveniently located in the Fontainebleau area by the Miami International Airport, near the interchange of the Dolphin Expressway and the Palmetto Expressway with easy access from either of those main arteries. The hotel must not be in the flight path of the major airlines as I didn't hear a single plane take off or land. The grounds and property are neatly kept and well maintained for a convention hotel. I would definitely stay here again.

  • Stayed: July 2014, traveled on business
    • Location
    • Sleep Quality
1  Thank JEddleman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2014

I travel a lot for work & I have stayed at this hotel before. It seemed ok. This last stay was awful! There were small ants in the room by the desk & the sink. The carpets were not really clean & I could hear everything going on in the hallway. I woke up this morning because I had pulled the blankets ups & was hit with this awful smell. While I'm laying there figuring out it was the blankets that smelled so bad I see a ROACH crawl across the floor! At this point I was done! I couldn't check out faster. I told the very nice clerk at the desk what happened & she comped me a day off of my 5 day stay. All I could think was how exactly is that helping me since it was a business trip & my work was covering the room anyway.

I thought I was safe staying at a Hilton but clearly I was wrong! Never Again will I stay at this one.

  • Stayed: July 2014, traveled on business
    • Location
    • Sleep Quality
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Thank Crystal L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adolfo M, Manager at DoubleTree by Hilton & Miami Airport Convention Center, responded to this reviewResponded September 10, 2015

We appreciate your quick feedback about the unpleasant guest room conditions and are working very closely with a local pest control company to rectify any issues. Please accept our sincerest apologies for any discomfort you had and feel free to contact us directly if you would like to discuss your concerns in greater detail.

Kind regards,
Adolfo Mesa

Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2014

Rooms were clean and updated. I Liked having the shopping mall on the premises. The Delicious cookies were a very nice touch. Beds are comfortable. Staff were pleasant. The nearby construction can make it confusing to get to the hotel but our GPS guided us there.

  • Stayed: July 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
1  Thank Annmarie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2014

Hotel is great. Nice staff. Over 30 stays in the last two years and only problem has been transportation timing and a/c. Vans have not had air conditioning! Closest shopping restaurant is two miles away. They do want to go the extra mile.

  • Stayed: July 2014, traveled on business
    • Value
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank Jess H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton & Miami Airport Convention Center

Address: 711 NW 72nd Ave, Miami, FL 33126-3001 (Formerly Miami Mart Airport Hotel)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Spa Hotel in Miami
#34 Business Hotel in Miami
#36 Family Hotel in Miami
Price Range: $123 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton & Miami Airport Convention Center 3.5*
Number of rooms: 334
Official Description (provided by the hotel):
"It's So Miami"! From business to pleasure the DoubleTree by Hilton Hotel Miami Airport & Convention Center is minutes to the Miami International Airport (MIA), connected to the Miami International Merchandise Mart – a wholesale / retail experience offering exceptional savings and is the home of the Miami Airport Convention Center (MACC). Business travelers enjoy the convenient location to the Blue Lagoon and Doral business parks and guests traveling for leisure love this same location for its easy highway access allowing for them to visit the many sites of Miami and South Florida including Downtown attractions, Coconut Grove shopping and South Beach nightlife. Complimentary, Wi-Fi with video streaming speeds, 24-hour complimentary airport transportation, 5 dining options from fine steaks and fresh Florida seafood at Rioja Grille to the Fresh Market Grab and Go. With 24 room service travelers never go hungry. The plaza of shops, multitude of gift stores and even a beauty salon/spa are just another reason to visit. Be sure to visit the large fitness facility, featuring locker rooms, state-of-the-art cardio vascular equipment and even an area for a game of basketball. Set in a tropical garden environment the temperature controlled outdoor pool and whirlpool is a great choice to relax and/or visit friends and family. Bring together groups from 10 to 6000 at the MACC. Consider hosting a meeting in this Miami, Florida hotel's 172,000 sq. ft. Of modern meeting and tradeshow space. With 50 individual meeting rooms including boardrooms, multiple ballrooms from 6,000 to 28,000 sq. ft., Ground level exposition space of over 76,000 sq. ft. ... more   less 
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Also Known As:
Doubletree By Hilton And Miami Airport Convention Center
Doubletree By Hilton & Miami Airport Hotel Miami
Doubletree Miami Mart Airport Hotel
Miami Mart
Sheraton Mart Hotel
Sheraton Miami

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