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DoubleTree by Hilton & Miami Airport Convention Center
Ranked #64 of 127 Hotels in Miami
Reviewed August 19, 2013

Outstanding service from top to bottom. Had a little problem with water overflow in bathroom, but was moved to another upgrade room without a problem. Manager was right on the issue. Front desk was a pleasure to work with and the bell service was exceptional.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,085 - 1,091 of 1,746 reviews

Reviewed August 19, 2013

Bed and pillows were great! Bar service was a little slow but better than the last time I was there. The valet and doorman were very helpful and polite as were the folk at the front desk. Hallway was a little nosy but over all it was a good time.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Ron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2013

My stay was perfect just the issue of the roaches in bathroom. The hotel has an excellent location and friendly staff. I liked very much the variety of shops at the lobby . I loved the cookies. The beds are very comfortable and the rooms are very spacious and with very good amenities.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank Erika C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1
Reviewed August 12, 2013

good hotel had a good time front dest great pool was clean. kids loved the warm cookies. checked in late at night felt very safe. Would always recommend double tree hotels to friend. Very close to the airport. hope to stay there again soon...................................

  • Stayed: August 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2013

The hotel is decently nice and has a nice pool and nice restaurants imbedded in the building. However, there are a fiew complaints.

First, the TV seems to be a big selling point on the expedia.com website, however a 37-inch, HD/LCD TV is useless without HD channels. Giving a handful of SD channels means nothing when the images from these channels have to be stretched to fit an HD screen. SD channels look horrible on HD, so this is not much of an added bonus when you can't even offer channels to make the experience worth while. They might as well have CRT TVs in the rooms.

There are 5 even floors, the only floors with actual vending machines. The only floor that has snacks is level 2. I asked where the vending was and was told the odd floors. I checked on my floor and only then found out they had no vending machines, just ice. I checked every odd floor, only to find out that the even floors actually have the vending, and only drinks. Floor 2 is the only floor with snacks. A couple nights later, I decide to get water. Floor 6 doesn't take dollar bills or quarters. None of the machines take dollar bills and and Floor 4 was out of water. After 30 minutes of my wife figuring some of this out, and me going back to verify before talking with the desk to ask for some small 8 oz bottles they had given to another customer the night before, I finally decided to stop. I shouldn't have to check every floor for a working and/or stocked vending machine.

Also, there is no Continental Breakfast. While I suppose this isn't always normal, I am not a rich person who wants to spend 15$ per person on a breakfast buffet, of which I probably won't eat 15$ worth. I don't like to eat like a pig. However, cheaper places than this hotel offer good Continental Breakfast and for the higher than normal price (as they are trying to come off as a fancy hotel), I think it should be provided. And, this hotel isn't so fancy that it should have dine-in eating only and "fancy" food as the only options to eat in the morning.

  • Stayed: August 2013, traveled as a couple
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1  Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2013

Stayed at this hotel on business about three times. It is an efficiently run hotel. Good restaurant - just one really. The breakfast is excellent. The beds are typical Hilton. Rooms always seem a bit dusty and old. You can tell the place was renovated or just patched up. Like that room service is late. There is not much for food around besides fast food and airport sleeze places.

  • Stayed: January 2013, traveled on business
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1  Thank know i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2013

We arrived at 10pm from the airport, bumped by our American Airlines flight to South America which was delayed and postponed to the next morning. We got a voucher of $12.00 for dinner and $7.00 for breakfast, plus a voucher for a room. I proceeded immediately to the Bar/ Dining Room to get something to eat. Ordered Cesar Salad, it arrived but I had no cutlery to eat it with, had to ask for a napkin and was brought a fork and a knife. No smiles from the waitress, the manager was going around, almost 'pissed' to have so many come at 10.30pm to ask to eat. The barman seemed efficient, but no smiles, no friendly talk, my waitress Vanessa immediately pocketed the tip that was on the table, if she had been more inviting I would have stayed and spent more, but I couldn't wait to get to my room and make a report.

Room Tip: Ask about the guy from Ruanda, very efficient guy at the reception !
See more room tips
  • Stayed: July 2013, traveled on business
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Thank wirthotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton & Miami Airport Convention Center

Address: 711 NW 72nd Ave, Miami, FL 33126-3001 (Formerly Miami Mart Airport Hotel)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Spa Hotel in Miami
#34 Business Hotel in Miami
#36 Family Hotel in Miami
Price Range: $126 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton & Miami Airport Convention Center 3.5*
Number of rooms: 334
Official Description (provided by the hotel):
"It's So Miami"! From business to pleasure the DoubleTree by Hilton Hotel Miami Airport & Convention Center is minutes to the Miami International Airport (MIA), connected to the Miami International Merchandise Mart – a wholesale / retail experience offering exceptional savings and is the home of the Miami Airport Convention Center (MACC). Business travelers enjoy the convenient location to the Blue Lagoon and Doral business parks and guests traveling for leisure love this same location for its easy highway access allowing for them to visit the many sites of Miami and South Florida including Downtown attractions, Coconut Grove shopping and South Beach nightlife. Complimentary, Wi-Fi with video streaming speeds, 24-hour complimentary airport transportation, 5 dining options from fine steaks and fresh Florida seafood at Rioja Grille to the Fresh Market Grab and Go. With 24 room service travelers never go hungry. The plaza of shops, multitude of gift stores and even a beauty salon/spa are just another reason to visit. Be sure to visit the large fitness facility, featuring locker rooms, state-of-the-art cardio vascular equipment and even an area for a game of basketball. Set in a tropical garden environment the temperature controlled outdoor pool and whirlpool is a great choice to relax and/or visit friends and family. Bring together groups from 10 to 6000 at the MACC. Consider hosting a meeting in this Miami, Florida hotel's 172,000 sq. ft. Of modern meeting and tradeshow space. With 50 individual meeting rooms including boardrooms, multiple ballrooms from 6,000 to 28,000 sq. ft., Ground level exposition space of over 76,000 sq. ft. ... more   less 
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Also Known As:
Doubletree By Hilton And Miami Airport Convention Center
Doubletree By Hilton & Miami Airport Hotel Miami
Doubletree Miami Mart Airport Hotel
Miami Mart
Sheraton Mart Hotel
Sheraton Miami

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