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DoubleTree by Hilton & Miami Airport Convention Center
Ranked #62 of 122 Hotels in Miami
bradenton, United States
1 review
“great stay”
Reviewed June 25, 2013

very nice hotel with great staff and accomadations. would definitely stay here again in the future. we stayed here before our flight out of miami on vacation and would do it again.one of our party left their phone on the shuttle and they quickly found it and held it for them.

  • Stayed June 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sam N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,618 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (144)
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English first
Satellite Beach, United States
1 review
Reviewed June 24, 2013

The Double Tree Miami Convention Center was an amazing hotel. The staff was very attentive and took care of our every need. We were there on business and first impressions were important. Double Tree delivered a great first impression. We look forward to our next opportunity to work with the Double Tree in Miami.

  • Stayed June 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Randall M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers Beach, FL
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 18, 2013

Elegant Hotel with Lots of Services: Shuttle to Airport 24H a day , every 1/2 hour. Park and Fly for your Car in their parking lot as well if you need it! Great Beds and very quiet rooms. Restaurant is So so, the food, but elegant and the Staff all over the Hotel is just the BEST! Nice Bar , Good Concierge and A warm Welcome with a nice warm Cookie upon your arrival! There is a huge shopping Gallery in the back if you have time to kill and some snack foot and espresso counter too.

  • Stayed June 2013, traveled with friends
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank aquavero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
1 review
Reviewed June 11, 2013

No honesty from the employees. I forgot my apple tablet charge at room. I call next day to stop by to pick up. The answer was...we did not found anything in the room.....I was furious because I new I left there...one 100% ..... The manage did not do anything about it. I will not stay at this hotel anymore..

Room Tip: No honesty from the employees(room services, housekeeper etc)' and very poor management. For me...
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  • Stayed April 2013, traveled on business
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Helpful?
Thank Eliza M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tony f, General Manager at DoubleTree by Hilton & Miami Airport Convention Center, responded to this review, June 12, 2013
First, I sincerely apologize for your unfortunate experience during your stay at our hotel. Thank you for letting us know about the situation quickly. I have reviewed the security reports regarding the security officer's in-room search for your lost charger. We routinely retrieve hundreds and hundreds of lost chargers annually from our hotel rooms and return them appropriately to their owners, I am sorry that yours was not among them. Please contact me directly so I may assist you further in this matter - I may be reached by telephone at 305-260-8912 or via email at Tferrara@doubletreemacc.com

Sincerely
Tony Ferrara
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville
1 review
Reviewed June 10, 2013

The checkin process was terrible. I arrived in the evening at the airport and was told earlier in the day that the shuttle came every 30 minutes. I ended up waiting over an hour for the shuttle and had to call the hotel several times for statut updates even though they said it was on its way. When I arrived at the hotel, there were (no exaggeration) 2 lines of 25 people to check in because a flight had been cancelled. I waited over an hour to check in to the hotel. Other than the checkin process, it was a good hotel experience; however, after a day of traveling, it was not a good first impression.

  • Stayed June 2013, traveled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Caroline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tony f, General Manager at DoubleTree by Hilton & Miami Airport Convention Center, responded to this review, June 13, 2013
I should first like to extend my sincere apology for the inconvenience you expereneced during your recent stay at our hotel. We understand that first impressions can be lasting impressions and we certainly do apologize for the shuttle and check-in delays you encountered. I can assure you we were experiencing an abnormal situation involving accommodation for 200+ passengers from cancellled flight at the time of your arrival, but I fully understand your frustration. We are reevaluating your current processes and ways in which we can better deploy our resources. Again, please accept my sincere apologies and we hope you'll come back and see us again for a better experience.

Sincerely,
Tony Ferrara
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 9, 2013

room smelled old damp and musty....dead roaches in plain sight in hallway upon arrival. Still there upon departure. View from room was horrible. Parking lot had a huge pot hole that you couldn't avoid scratched my front bumper.

  • Stayed June 2013, traveled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Kris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tony f, General Manager at DoubleTree by Hilton & Miami Airport Convention Center, responded to this review, June 13, 2013
First I woudl like to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance and is always a focal point of our operations in order to continue providing our guests with a great experience. We appreciate you bringing this to our attention and will work to make sure the problems are addressed. We'll also keep in mind your concerns about the parking lot maintenance so we works towards future repairs.

Sincerely

Tony Ferrara
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lehigh Acres, United States
2 reviews
Reviewed June 7, 2013

The hotel is good for the price. However, it is not what you'd expect from a DoubleTree Hilton Hotel. The rooms are not fresh smelling, the A/C doesn't cool properly, and the corridors are not vaccuumed. But again for the price it is a good place to stay.

  • Stayed May 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lekesha U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton & Miami Airport Convention Center

Property: DoubleTree by Hilton & Miami Airport Convention Center
Address: 711 NW 72nd Ave, Miami, FL 33126-3001 (Formerly Miami Mart Airport Hotel)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Spa Hotel in Miami
#34 Business Hotel in Miami
#36 Family Hotel in Miami
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton & Miami Airport Convention Center 3.5*
Number of rooms: 334
Official Description (provided by the hotel):
"It's So Miami"! From business to pleasure the DoubleTree by Hilton Hotel Miami Airport & Convention Center is minutes to the Miami International Airport (MIA), connected to the Miami International Merchandise Mart – a wholesale / retail experience offering exceptional savings and is the home of the Miami Airport Convention Center (MACC). Business travelers enjoy the convenient location to the Blue Lagoon and Doral business parks and guests traveling for leisure love this same location for its easy highway access allowing for them to visit the many sites of Miami and South Florida including Downtown attractions, Coconut Grove shopping and South Beach nightlife. Complimentary, Wi-Fi with video streaming speeds, 24-hour complimentary airport transportation, 5 dining options from fine steaks and fresh Florida seafood at Rioja Grille to the Fresh Market Grab and Go. With 24 room service travelers never go hungry. The plaza of shops, multitude of gift stores and even a beauty salon/spa are just another reason to visit. Be sure to visit the large fitness facility, featuring locker rooms, state-of-the-art cardio vascular equipment and even an area for a game of basketball. Set in a tropical garden environment the temperature controlled outdoor pool and whirlpool is a great choice to relax and/or visit friends and family. Bring together groups from 10 to 6000 at the MACC. Consider hosting a meeting in this Miami, Florida hotel's 172,000 sq. ft. Of modern meeting and tradeshow space. With 50 individual meeting rooms including boardrooms, multiple ballrooms from 6,000 to 28,000 sq. ft., Ground level exposition space of over 76,000 sq. ft. ... more   less 
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Also Known As:
Doubletree By Hilton And Miami Airport Convention Center
Doubletree By Hilton & Miami Airport Hotel Miami
Doubletree Miami Mart Airport Hotel
Miami Mart
Sheraton Mart Hotel
Sheraton Miami

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