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“DoubleTree Experience”

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DoubleTree by Hilton & Miami Airport Convention Center
Ranked #61 of 122 Hotels in Miami
Lehigh Acres, United States
Level 1 Contributor
3 reviews
3 hotel reviews
“DoubleTree Experience”
Reviewed June 7, 2013

The hotel is good for the price. However, it is not what you'd expect from a DoubleTree Hilton Hotel. The rooms are not fresh smelling, the A/C doesn't cool properly, and the corridors are not vaccuumed. But again for the price it is a good place to stay.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lekesha U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,648 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Minneapolis, Minnesota
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 3, 2013

Stayed several times at this hotel for meetings held at the convention center. Very close to the airport and Turnpike, this hotel had spacious and comfortable rooms; though I agree that the rooms might be in need of some renovation. Also shuttle service to the airport is frequent and reliable. We didn't use the spa, salon.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank jmjvega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Vermont
Level 5 Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 31, 2013

I stayed here for one night prior to a cruise. They property is overall very nice looking. The room was spacious but a little run down. I had gotten a good deal on the rate and was only there for one night so I didn't care too much about looks. The room was well laid out and had everything I needed. Room service was prompt and nicely done.
It is convenient to the airport. The bellman can set up a shuttle to the Port of Miami. The shuttle is only $10 and the trip to the port only takes about 15 minutes or so. I believe it left at 11:00am so you will get to the port with plenty of time to board.
Great hotel if you are arriving a night before a cruise.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vtnynvvt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne, Pennsylvania
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 29, 2013

My team and I had the opportunity to stay at the Doubletree for a conference being held at the Miami Airport Convention Center. It's conveniently located near the airport and easy access to the convention center.

It's clear that a good deal of money was spent on the lobby in a recent renovation. The quality of the design is well done and creates and open and vibrant atmosphere. However, the rooms were a disappointment. While they are very spacious, they are in need of a refresh- the carpet is showing wear and the mattresses are needing to be replaced. I was surprised that there wasn't an ergonomic desk chair. The bathroom is dimly lit, however, the bath amenities were outstanding. The hotel was very responsive when my bathroom light burned out and my guestroom HVAC unit stopped working - they repaired both items in a timely fashion. The guestroom corridors are also showing some wear.

This hotel has a lot of potential, especially if some investment is made into renovating the guestrooms.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LRDefenderGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 28, 2013

Very close to the airport and Turnpike, this hotel had spacious and comfortable rooms. The beds were heavenly and showers had great pressure. Food was too expensive for a family weekend and had very limited choices for children. $16 breakfast or lunch buffet. Hotel also had excellent service. We didn't use the spa, salon or pool so I can't comment on those. There is also a lot of shopping right in the hotel.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heather K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbados
Level 5 Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed May 24, 2013

Stayed at the Double Tree for 3 Nights in early May. Not the nicest looking building on the outside but their public areas have been done very tastefully and well kept.
Staff were all very pleasant and service was prompt at the restaurants.

We only had breakfast once. Very tasty and prices were reasonable.

The food at the bar was excellent! We sampled a bunch of their menu items for dinner one evening and all were fantastic. Very reasonable, excellent presentation and quite tasty. I had the Mahi mahi tacos which i would highly recommend.

Rooms are a bit plain but the beds are very comfortable.

Overall the location is primarily why i would return with its close proximity to the airport and it is easy to get to downtown Miami and do some quick shopping. With good food and a soft bed its an excellent place to stay if you are in town for a few days!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Morgan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liege, Belgium
1 review
Reviewed May 22, 2013

The location of the hotel very good but breakfast, food quality requires urgent attention. Restaurat smells and poorly decorated with no windows and it was depressing dark. Attention, you need to make sure you provide your own drinking water in your room! But when considering what we pay should get better return. I would not stay again.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Dogan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tony f, General Manager at DoubleTree by Hilton & Miami Airport Convention Center, responded to this review, May 29, 2013
First I should like to apologize for any inconvenience experienced during the course of your stay. I reviewed both your Trip advisor review and your online correspondence to Hilton, in depth, and it appears that you were greatly disturbed by the lack of bottled water service provided to your room. Unfortunately that is not an amenity provided by the Brand (Hilton) complimentary as a standard guest amenity. The fact is that none of the major brands Hilton, Marriott, Sheraton, Hyatt, etc provide bottled water domestically as a standard guest amenity, perhaps due to the high quality of domestic water production. Bottled water is available in all of our outlets as well as room service on a 24 hour basis. My suggestion for the future would be for you to sign up for one of the brand’s frequent traveler programs which will provide a range of additional amenities such as upgraded rooms, snacks, upgraded room amenities (including water), access to executive lounge, etc.. I am also sorry that you did not care for the décor in our Specialty Restaurant – Rioja Grille, which features the finest in Steaks, Seafood and Pasta with a Latin flair and is very popular locally and normally receives rave reviews. We also feature Impressions Restaurant with exterior views of our tropically landscaped pool area, Again my apologies – if I may be of any future service, please contact me at 305-260-8912 or via email at TFerrara@Doubletreemacc.com
Sincerely,
Tony Ferrara
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton & Miami Airport Convention Center

Property: DoubleTree by Hilton & Miami Airport Convention Center
Address: 711 NW 72nd Ave, Miami, FL 33126-3001 (Formerly Miami Mart Airport Hotel)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Spa Hotel in Miami
#34 Business Hotel in Miami
#36 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton & Miami Airport Convention Center 3.5*
Number of rooms: 334
Official Description (provided by the hotel):
"It's So Miami"! From business to pleasure the DoubleTree by Hilton Hotel Miami Airport & Convention Center is minutes to the Miami International Airport (MIA), connected to the Miami International Merchandise Mart – a wholesale / retail experience offering exceptional savings and is the home of the Miami Airport Convention Center (MACC). Business travelers enjoy the convenient location to the Blue Lagoon and Doral business parks and guests traveling for leisure love this same location for its easy highway access allowing for them to visit the many sites of Miami and South Florida including Downtown attractions, Coconut Grove shopping and South Beach nightlife. Complimentary, Wi-Fi with video streaming speeds, 24-hour complimentary airport transportation, 5 dining options from fine steaks and fresh Florida seafood at Rioja Grille to the Fresh Market Grab and Go. With 24 room service travelers never go hungry. The plaza of shops, multitude of gift stores and even a beauty salon/spa are just another reason to visit. Be sure to visit the large fitness facility, featuring locker rooms, state-of-the-art cardio vascular equipment and even an area for a game of basketball. Set in a tropical garden environment the temperature controlled outdoor pool and whirlpool is a great choice to relax and/or visit friends and family. Bring together groups from 10 to 6000 at the MACC. Consider hosting a meeting in this Miami, Florida hotel's 172,000 sq. ft. Of modern meeting and tradeshow space. With 50 individual meeting rooms including boardrooms, multiple ballrooms from 6,000 to 28,000 sq. ft., Ground level exposition space of over 76,000 sq. ft. ... more   less 
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Also Known As:
Doubletree By Hilton And Miami Airport Convention Center
Doubletree By Hilton & Miami Airport Hotel Miami
Doubletree Miami Mart Airport Hotel
Miami Mart
Sheraton Mart Hotel
Sheraton Miami

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