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“Outstanding Service for Veterans / Military”

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DoubleTree by Hilton & Miami Airport Convention Center
Ranked #65 of 127 Hotels in Miami
Reviewed February 20, 2013

Outstanding Service for Veterans / Military, Clean and Superb. we stayed as couple celebrating St Valentine all was excellent. Used the Valet parking and the "sabroso" delicious breakfast. Had a nice time.
The Lobby express check out was quick just returned the key and that's it

  • Stayed: February 2013, traveled as a couple
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Thank ivan_magician137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,172 - 1,178 of 1,746 reviews

Reviewed February 18, 2013

We had a late flight arrival, but the hotel still sent a shuttle to pick us up even after midnight! The cookies were warm on check in and check in itself took very little time which was good as we were exhausted! My wife kept commenting on how nice the hotel and the room itself smelled. Very well appointed and the room was very spacious and comfortable. DoubleTree is always my go to hotel. Had a breakfast buffet that was excellent even if it was a little more expensive than if we left the hotel, but can you put a price on convieniance?

  • Stayed: February 2013, traveled as a couple
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Thank Josh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2013

We stayed here for one night, Jan. 12-13, 2013. At the airport we didn't have to wait long for a shuttle, it was there shortly after we came outside. The driver was very courteous as were all the staff we met. We got suggestions for dinner from the concierge and because the shuttle was busy, he came and personally picked us up when we were ready to come back to the hotel. Thanks, Raoul! The beds were comfy and the pool area was spotless and lovely. The following morning we took a $10 shuttle to the port and were there in plenty of time and boarded quickly. Next time we will come one day earlier to explore the Miami area.

  • Stayed: January 2013, traveled with friends
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Thank ritalef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2013

We stayed in this hotel 2/8/13. The hotel is close to Miami International Airport and probably 20 mins from the Port of Miami. We checked in around 8 PM. Had a burger and beer at the hotel bar. Got up in the AM, had the buffet breakfast and were on the cruise port shuttle ($10) by 11 AM the next day.

It's a nice, neat, clean hotel that gets a lot of traffic everyday due to its proximity to Mia International. If I were to do it gain, I think I'd take a direct flight into FLL. There are a ton of hotels near that airport and it is very close to Port Everglades and a $20 shuttle ride to the Port of Miami

  • Stayed: February 2013, traveled as a couple
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Thank Joe F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2013 via mobile

My first stay at this location. Worked great for conference I was attending and free shuttle (at top/bottom of hour) to/from airport saved me car rental and messing w/traffic. Call hotel in advance for Door number of pickup area at airport so you are certain to get correct shuttle as there are several under Hilton banner. My room wasn't quite ready so front desk generously provided free drink/appetizer voucher. Very comfy lobby bar area. They ran into unexpected issue w/room so took a bit longer than anticipated. Again they provided (unsolicited) another drink voucher plus free movie w/snacks of popcorn and water. I had no meetings that night so I was able to enjoy the movie for a change. Be sure to eat dinner at Rioja. Everything I had was phenomenal and full of flavor. Get the Manchego/chorizo (dry sausage type not Mexican crumbly type) with lemon vinaigrette - wow! Exploding with flavor! The almond coated Mahi w/citrus sauce was so tender and crunchy at the same time. Fresh fish and bloodline removed meant no "fishy" taste. Would have loved dessert but had no room. Breakfast buffet was also full of fresh fruit, juices,pastries, various egg/meats/tater hot dishes including my favorite Eggs Benedict that I don't often have access to. Also French toast and delicious coffee and custom-made omelette bar. Not that hungry for breakfast? Au Bon Pain is inside the attached convention center. All around great stay: comfy bed, clean quiet room, outstanding service and fantastic food.

  • Stayed: February 2013
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1  Thank Stormygirl71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2013

We stayed for one night before our cruise. Terrible Terrible shuttle service from airport. Kept standing and waiting but all shuttles were full before they came to our stop. Very frustrating. Finally one of our party of 4 stepped in front of shutte and they said someone was on the way. They need more shuttles to provide better service. Took 1 1/2 hours to finally get someone to stop again. Property was old and needed updating but was clean and beds were very comfortable. Did some shopping in mall attached and ate dinner in bar. Food was just ok but expensive. I was disappointed that they did not have complimentary breakfast and the other couple that was with us went to breakfast and was told they only had buffet at $15 each. Very expensive. Also had to pay for shuttle to docks next day at $10 each. I will explore other options for hotels if I come to Miami again.

  • Stayed: January 2013, traveled with friends
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Thank SusieMinnesota1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tony f, General Manager at DoubleTree by Hilton & Miami Airport Convention Center, responded to this reviewResponded February 16, 2013

Thank you for sharing your feedback with us. I'm terribly sorry to hear about the series of missteps you encountered during your stay. I apologize for the shuttle transportation inconvenience and we are currently reviewing times and availability to ensure we accommodate guests in an efficient manor particularly during our peak season with President's weekend and the Boat Show approaching. We are always keeping amenity costs in mind while we strive to improve our guest experience and will definitely keep your suggestions in mind, I should like to point out howerever, that our food prices are maintained in line with area restaurants and are significantly below the full service hotels in the area. I know how many hotel options you have in the Miami area, and we hope that you can give us another chance to show you our true hospitality.

Kind regards,
Tony Ferrara
Tferrara@doubletreemacc.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2013

Really nice and comfortable hotel. Nice and big rooms. Nice pool area. Good service and kind staff. Value for money. I recommend it warmly to people who for instance need a one night stay near to the airport. Free airport tranfer. We will surely come back!

  • Stayed: January 2013, traveled with friends
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Thank SuviKristiina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton & Miami Airport Convention Center

Address: 711 NW 72nd Ave, Miami, FL 33126-3001 (Formerly Miami Mart Airport Hotel)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Spa Hotel in Miami
#34 Business Hotel in Miami
#36 Family Hotel in Miami
Price Range: $126 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton & Miami Airport Convention Center 3.5*
Number of rooms: 334
Official Description (provided by the hotel):
"It's So Miami"! From business to pleasure the DoubleTree by Hilton Hotel Miami Airport & Convention Center is minutes to the Miami International Airport (MIA), connected to the Miami International Merchandise Mart – a wholesale / retail experience offering exceptional savings and is the home of the Miami Airport Convention Center (MACC). Business travelers enjoy the convenient location to the Blue Lagoon and Doral business parks and guests traveling for leisure love this same location for its easy highway access allowing for them to visit the many sites of Miami and South Florida including Downtown attractions, Coconut Grove shopping and South Beach nightlife. Complimentary, Wi-Fi with video streaming speeds, 24-hour complimentary airport transportation, 5 dining options from fine steaks and fresh Florida seafood at Rioja Grille to the Fresh Market Grab and Go. With 24 room service travelers never go hungry. The plaza of shops, multitude of gift stores and even a beauty salon/spa are just another reason to visit. Be sure to visit the large fitness facility, featuring locker rooms, state-of-the-art cardio vascular equipment and even an area for a game of basketball. Set in a tropical garden environment the temperature controlled outdoor pool and whirlpool is a great choice to relax and/or visit friends and family. Bring together groups from 10 to 6000 at the MACC. Consider hosting a meeting in this Miami, Florida hotel's 172,000 sq. ft. Of modern meeting and tradeshow space. With 50 individual meeting rooms including boardrooms, multiple ballrooms from 6,000 to 28,000 sq. ft., Ground level exposition space of over 76,000 sq. ft. ... more   less 
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Also Known As:
Doubletree By Hilton And Miami Airport Convention Center
Doubletree By Hilton & Miami Airport Hotel Miami
Doubletree Miami Mart Airport Hotel
Miami Mart
Sheraton Mart Hotel
Sheraton Miami

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