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“Reservations” 4 of 5 stars
Review of Hilton Miami Airport

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Hilton Miami Airport
Ranked #40 of 121 Hotels in Miami
United States
Level Contributor
5 reviews
5 hotel reviews
“Reservations”
4 of 5 stars Reviewed July 20, 2014

Had to call reservations 4 times to get it right. The first and second confirmations were sent under a different name. I requested a certain room and that was not on the final reservation. Every time I called to correct the reservation, even with my confirmation number I had to go through the same spill of their sell. Very upsetting and annoying.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sandra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton M, Exec Admin Asst. at Hilton Miami Airport, responded to this review, July 22, 2014
Dear "SandraP,"
Thank you for selecting the Hilton Miami Airport for your recent stay and taking time to share your feedback with us via Trip Advisor! It is only through valuable customer feedback that we can improve our services. We extend our sincerest apologies for any inconvenience experienced during your reservation process. Our Reservations Toll Free Number is 1-800-HILTONS and can be reached 24/7. Please feel free to contact our hotel directly should you have any questions or concerns at 305-262-1000. Again, we thank you for selecting the Hilton Miami Airport. We look forward to the opportunity of welcoming you back in the near future!
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,535 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (374)
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Landgraaf, The Netherlands
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 19, 2014

This is a nice place to rest before you'll get on your plane.
The room we had was big, had 2 beds (large size), a very nice bedroom and a view on the water and airport. No noise what so ever!
Room was clean.
There was a note on the the table, that 'warned' about the fact, that the outside of the hotel was about to be painted. So it could happen, that some painters could look into your room, so you'd better close one blind.

Breakfast: choice between hot or cold (cheaper breakfast)., good qualitiy/price
Free wifi only in the lobby, not in the room!

Free shuttle service to/from airport.

Small mall where there are some shops and restaurants. The shuttle can drop you off at the corner of the street, from which it is approx. A 5 minute walk. We walked the way back in approx, 25 minutes.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Service
Helpful?
Thank Belinda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lecheria, Venezuela
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed July 18, 2014

Dated hotel, good location close to airport, $15 per day for parking, and paid wifi....
On a hotel of this price, I think these charges are not reasonable. I will stay in another hotel next time. Cannot say I recommend unless you have a connecting fly and few hours to sleep and take the shuttle to/from airport.

Room Tip: Its in a very long cul-de-sac far from commerce, restaurants, etc. Not walking friendly. Must drive.
See more room tips
  • Stayed July 2014, traveled solo
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
Thank pelorrucho38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
123 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 16, 2014

We stayed here on an overnight prior to leaving the country. Good, clean property. However we were told that there was not an executive floor or an exec lounge. The people were friendly. Room was fine and clean. Best thing: free shuttle from/to airport.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 14, 2014 via mobile

Quick stay for early flight out. Very friendly staff from start to finish. Rooms are updated but parts of the hotel seem dated. There is only one restaurant in the hotel and it was just ok. Will stay again if need be.

Stayed June 2014, traveled with family
Helpful?
1 Thank Atlgrlnoslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crosby
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed July 14, 2014

Great location to the airport. Hotel is a little dated but kept up very nice. The pool and outside bar is great. Love the walking trail. Restaurant is ok but a bit pricey. Has a nice bar inside to sit and relax.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Shelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Level Contributor
55 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 13, 2014

This feels like a resort at the airport. Which is great if you have time to enjoy it, unfortunately were were ate so missed out. Our room was spacious, overlooking the lagoon and the Miami skyline - beautiful to wake up to.

No negative comments, free airport transfer and nice breakfast buffet - that's pretty much all we got to experience in 8 hours :)

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Service
Helpful?
Thank Estonian_girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Miami Airport

Property: Hilton Miami Airport
Address: 5101 Blue Lagoon Drive, Miami, FL 33126-2021
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Luxury Hotel in Miami
#32 Family Hotel in Miami
#33 Business Hotel in Miami
#34 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Miami Airport 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Hilton Miami Airport Hotel Miami
Miami Hilton

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