We had a one night post-cruise stay at the Embassy Suites Miami Airport. The staff was very accomodating finding us a room somewhat earlier than scheduled check-in. Our suite was as described; two rooms with double beds, balcony, living area, and kitchenette. Our first impression of the room was the humidity. The carpets were damp, and the room wouldn't cool properly. We attributed it to the room perhaps being open for housekeeping, but the moisture problem never resolved. Other guests remarked about the same problem. The bathroom was large and well-supplied with towels and toiletries, but was in dire need of more thorough cleaning and had maintenance issues. The toilet under the rim was caked with black stains that were obviously "organic" and not hard-water stains. The toilet seat was loose, as was the flush handle. The toilet itself made more noise than the one we had on the ship! We couldn't even flush after everyone else went to sleep for fear of waking them or the neighbors. The tub was worn with obvious mildew in the tile grout and caulking. The shower head was one of those unfortunately low-placed heads that you had to duck under while showering (I'm only 5'4".) They would be wise to change it to a hand-held model that could be mounted higher. The microwave was not working, but we were not in dire need of it. The on-site restaurant was good, but a little pricey. Room service costs were higher than at other Emabassy Suites locations we had stayed before, plus they add 20% gratuity and a $2.50 delivery charge. Tryas were not picked up promptly (our neighbor's breakfast dishes sat in the hall until 10PM.) I got a good room rate for the night, but I would definitely like to see improvements made before I stay again.
- Official Description (provided by the hotel):
- All suites mediterranean style hotel featuring 318 spacious two room suites. This 10 story deluxe hotel features complimentary cooked-to-order breakfast daily, 2 hour Manager's Reception nightly, round trip airport transfers and Hilton Honors Points & Miles. ... more less
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- Also Known As:
- Embassy Suites Miami Airport Hotel Miami
- Miami Embassy Suites