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“no complaints here!” 5 of 5 stars
Review of Embassy Suites by Hilton Miami - International Airport

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Embassy Suites by Hilton Miami - International Airport
Ranked #52 of 121 Hotels in Miami
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“no complaints here!”
5 of 5 stars Reviewed July 23, 2014

it was a clean hotel; friendly staff; great breakfast... not close to much as its an airport location; shuttle to dolphin mall took an hour to get there; but overall it was a great experience and i'd recommend it to friends

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
2 Thank Alex M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMiami, General Manager at Embassy Suites by Hilton Miami - International Airport, responded to this review, July 28, 2014
Alex, Thank you for your review. It is great to know that you enjoyed your stay with us and were able to experience one of the many surrounding areas around our property. We hope to see you in the near future if you return to Miami.

Best regards,

Clavel J Louis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,244 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (352)
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English first
Higginsville, Missouri
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 23, 2014 via mobile

This one of the most unique Embassy Suites I've been to. All rooms are interior but open to a walkway above the Atrium. The waterfall and pools are very relaxing. A made to order free breakfast is available every day in the atrium. The rooms are very comfortable and easy to work in if you need to. Wifi can be a little difficult to get logged in at times. If you're not familiar with Miami, locating can be a little hard, especially with construction in the area. Only about a 10 min drive to cruise ship ports. Staff very friendly and helpful.

Stayed July 2014, traveled on business
Helpful?
1 Thank jdp523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMiami, General Manager at Embassy Suites by Hilton Miami - International Airport, responded to this review, July 28, 2014
We thank you for taking the time to write a great review. We always enjoy reading reviews that point out that we are unique from the other hotels in our area. We hope that when you do return to Miami that you consider staying with us again.

Best regards,

Clavel J Louis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, United States
2 reviews
5 of 5 stars Reviewed July 22, 2014

This is really great hotel, great breakfast, great staff, great drinks, it was worth changing over from hyatt place. I would use this hotel chain again in the future. We had our family reunion here, I have never stayed at an Embassy hotel before. It was above and beyond my expectation. The only odd think was there was no good view from the room due to construction, it was still awesome. I would recommend this hotel to anyone.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Tawana J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMiami, General Manager at Embassy Suites by Hilton Miami - International Airport, responded to this review, July 28, 2014
Tawana J, Thank you for taking the time to write such a great review. We are so pleased that we were able to go above and beyond your expectations during your family reunion group on our property. We certainly hope that you and family will join us again next year when planning your reunion again.

Best regards,

Clavel J Louis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond Hill, Georgia
Level Contributor
181 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed July 20, 2014 via mobile

Arrived 4:45, room was ready on 6th floor. Room was clean with amazing views of the airport- love the suites here with the fridge, two rooms, three sinks, two tvs and large table for work or eating meals. Although the hotel is old they do try to reduce allergens/mold- our suite had a room air cleaner and the air filter in the ceiling looked new. Tiny balcony for air if you like to open the door. It was Saturday so LOTS of planes to watch; noise not a huge factor in our room- air traffic slowed down after midnight. Went straight to the pool which was beautiful with large hot tub nearby and shade palms everywhere. This is where the airplane noise was an issue, not relaxing at all, but the kids did not mind. Got in some water aerobics despite a large family reunion group with kids jumping everywhere. The hotel has a large room with some arcade games and a nice small gift shop; exercise room was small but had a decent amount of equipment. Manager's reception had pita chips and hummus, pretzels, Chex mix and cereals for the kids. There was beer on tap, wine and mixed drinks. Bartenders were nice and made the kids Shirley Temples. It got crowded after an hour but there was lots of seating. Cool koi fish in the pond, pretty waterfall. Watch out for the slippery tile floors since the pool is right outside and many people/kids walk around dripping wet- a woman fell the day we were there. Beds were comfortable. Breakfast was a cluster. One employee was moving one pancake at a time from a pan into the warming pan while 20 kids waited in line. The omelet station moved faster than this buffet line. Food was typical for Embassy Suites, sausage, bacon, pancakes, potatoes, eggs donuts and danishes, fruits, and of course the omelets. Transportation to the ship was well organized; getting back we had to call as we did not see the van and were instructed to take a cab back which they reimbursed in cash and we were on our way home. Overall, good experience, would stay again.

Stayed July 2014, traveled with family
Helpful?
Thank Boggybill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pelham, Alabama
Level Contributor
97 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed July 19, 2014

great location and great customer service. The carpet in the hallways is old and smells. the rooms are clean but new carpet is needed. Breakfast is excellent as always, and the ladys in the happy hour do a great job with a friendly smile.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank MSConde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMiami, General Manager at Embassy Suites by Hilton Miami - International Airport, responded to this review, July 28, 2014
We appreciate your wonderful comments about out customer service during your stay with us. We hope that you return in the near future.Thank you again for your review.

Kind regards,

Clavel J Louis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. John's, Antigua
Level Contributor
154 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 17, 2014

This hotel was booked by Prison Fellowship International for the hosting of a summit. Although there was not much free time for enjoying the amenities, I was able to devote a little time to socialize with my family members who accompanied me on the trip. The shuttle is reliable and the drivers are friendly and courteous, especially the young man from Spain. The ambiance is good, especially the colorful fish in the pond.

Parking is very expensive. Allowance should be made for hotel guests.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Service
Helpful?
Thank alexandrina55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ohio
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 16, 2014

I booked this hotel for an overnight stay, leaving for a cruise the next morning. The staff was extremely rude and disinterested in their guests. The food at the on site restaurant was terrible and the hostess & wait staff seemed put out that we were there. Elevators were slow. Terrible experience for an Embassy Suite.

  • Stayed July 2014, traveled with family
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank KLP85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMiami, General Manager at Embassy Suites by Hilton Miami - International Airport, responded to this review, July 28, 2014
Thank you for your candid feedback about your service experience. We always want our guests to feel comfortable and cared for and apologize if you felt in any way undervalued. We are addressing your concerns with our team and welcome any additional comments or concerns.

Kind regards,

Clavel J Louis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Miami - International Airport

Property: Embassy Suites by Hilton Miami - International Airport
Address: 3974 NW South River Dr, Miami, FL 33142-4990
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Spa Hotel in Miami
#31 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Miami - International Airport 3.5*
Number of rooms: 318
Official Description (provided by the hotel):
All suites mediterranean style hotel featuring 318 spacious two room suites. This 10 story deluxe hotel features complimentary cooked-to-order breakfast daily, 2 hour Manager's Reception nightly, round trip airport transfers and Hilton Honors Points & Miles. ... more   less 
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Also Known As:
Embassy Suites Miami Airport Hotel Miami
Miami Embassy Suites

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