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Reviewed September 9, 2016

Check in staff were helpful and hotel lobby is nice, rooms are big and spacious but very dated a bit shabby round the edges. Bathrooms need a good deep clean but ok. Reception sent up towels quickly when asked. Room service food was expensive and greasy but anything tastes good when you have been travelling and up for 20 hours.
Overall ok for 1 night although no breakfast included so not that cheap really. Have stayed in cheaper better hotels near the airport that include breakfast.

Date of stay: August 2016
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank MaxiReg
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
JoseMiguelBPool, Director of Operations at Regency Miami Airport, responded to this reviewResponded September 10, 2016

Thank you very much for your comments and suggestions. We are glad you were pleased with our staff and the service provided.

We are currently remodeling our rooms including bathrooms, in order to assure total guest satisfaction. We will be sure to pass along your comments regarding the food experience to our restaurant manager.

Please contact me as your earliest convenience; we would love to have you return and experience one of our updated rooms.

Best Regards,
Jose Miguel Batista De Pool
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2016

I stayed here for one night and that was enough. Reception staff looked bored out of their brains and that sums up the hotel. The lady working on the bar was a bit more cheerful. Only ate lunch at the bar and that was ok.

Date of stay: September 2016
  • Trip type: Traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Spence676
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2016

We needed a hotel in Miami for one night prior to going on a cruise. In checking out the local prices this was a bargain. It is located near the airport which wasn't necessary for us but the price was very good so we booked it. Turned out to be a very good hotel. Modern and clean and as a bonus we got a free continental breakfast. If we go back to Miami we will definitely stay here again. Also has secure parking which is necessary in Miami. Thanks to the hotel staff: Jorge, Patricia & Valentina.

Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank jackmul
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
JoseMiguelBPool, Director of Operations at Regency Miami Airport, responded to this reviewResponded September 10, 2016

Thank you for sharing your positive comments on the stay. We are thrilled you enjoyed the hotel. We will be sure to pass along your thoughts to the staff.

We are looking forward to your return!

Jose Miguel Batista De Pool
Director of Operations

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Reviewed September 6, 2016

Please advice I just stayed at the Regency Hotel Miami, this is a nice hotel, but definitely not a four stars hotel. The rooms are kind of old and need to be remodeled. All furniture look kind of old. The restaurant and service in it it´s good. kind of expensive for the type of hotel. Good thing in the bedroom, the coffee!

Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Silviafigueroagt
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2016 via mobile

This hotel needs a major make over. The lobby is not bad, but the rooms, bathrooms, and corridors are very dated. It was good for the one night stay before our cruise. Seedy area, though. They have a restaurant, but we didn't eat there.

Date of stay: September 2016
Trip type: Traveled with family
Thank MieMie4
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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