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“Distressed passenger pleasant stay”

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Regency Hotel Miami
Ranked #39 of 127 Hotels in Miami
Reviewed April 17, 2014 via mobile

Stayed in this hotel after having been rerouted by an airline. Was happy to be able to get a lovely dinner until ten with a bar that would serve snacks until 11. The staff were efficient and helpful. The bed was comfortable. Bathroom a bit dated. Shuttle service to airport every 30 mins was a little less desirable than one every 15 mins, but that is not a sticking point. Would actually go back for the food.

Stayed: April 2014
Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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978 - 984 of 1,897 reviews

Reviewed April 15, 2014

After the cruise we decided to get a room and spend some time in the city, from the moment we checked in we were greeted by a very pleasent employee Jorge Oliva, he was able to help and answer any question we had and never did we seem rushed or was he frustrated we us, my family and I decided this will be our hotel when ever we travel to Miami. THANKS Mr. JORGE OLIVA.

  • Stayed: April 2014, traveled with family
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Thank art1216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2014

Early check-in with no problem. Front desk staff Melissa and another girl were both very pleasant and welcoming. One front desk girl whose name she refused to give, was very rude. The hotel was clean and the lobby was elegant and inviting. The bar accommodated a place to have dinner and/or appetizers. One particular favorite of mine was the spinach, shrimp salad. The room I was given was old and needed updating. The shuttle driver, Percy was very nice!
The common complaint by hotel guests was that the tip was included in any purchase made. Some were outraged and others just annoyed that they were forced to tip. I agree...if the company wants their employees to get tips they should raise their salary! Many guests were overheard saying, but I was going to leave more..Oh well! Not sure, I would stay there again because of this. English is a second language for most hotel staff!

Room Tip: Ask for a room which has been updated and away from traffic.
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  • Stayed: April 2014, traveled solo
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Thank AlmostFamousRocker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2014

I frequently fly out of the country for long periods of time and I always stay the night before the flight at the Regency - it's consistently quiet, clean, comfortable and affordable. The staff make me feel like I am family. The shuttle service is 24/7 every half an hour and they are wonderful! I can't say enough about this hotel - Mojitoes are the best in Miami! The food in the restaurant is fresh and delicious and they will accomodate and slight changes (like extra garlic, etc). I stay here aeveral times a year and it is always exceptional!

  • Stayed: March 2014, traveled solo
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Thank careerfed56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2014

This hotel is 5 minuets from miami international airport, a great location for anyone needing to have easy access to the airport. Our room was spacious and spotlessly clean with a balcony for anyone who likes to sit outside. A big plus here is the lovely pool with a real resort feel to it. Lots of trees giving it a great atmosphere. Breakfast in the restaurant was another nice surprise good quality food served by very pleasant staff, indeed all the staff here were very pleasant and helpfull from the nice gentleman doing the sweeping out front I think his name was Andress, he has a thankless job trying to keep the leaves off the pavement. Another nice feature here were the bar staff always accomadating ,the manager here introduced himself to guests as Jose he went out of his way to make his guests comfortable, you don't often see the manager keep a high visible presence in any hotel nowadays. To finish this review I have to say I don't understand what there is not to like about this hotel ,it is being remodeld with little disruption to the guests, it is without a doubt the best airport hotel we have stayed in and at a great price to........

Room Tip: Worth the upgrade to a club room very spacious
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  • Stayed: April 2014, traveled with family
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Thank Alan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2014

Later arrival, pleasantly surprised with a extremely nice Welcome from Kathy at the front desk. It was late, everyone was tired but she made the welcome very pleasant. For a one night stay and an early departure, the hotel was good value for money and very practicle.
Olivier

  • Stayed: April 2014, traveled on business
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Thank Olivier D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2014 via mobile

Found this gem on a discount site! Only a 3 star, so my expections were minimal. I was just spending 1 night and I found a rate that was very very reasonable. If your heading out on a cruise stay here, they have shuttle service, some is free so check first. Free parking in Miami!!!!! Rooms are very, clean and modern. Beds comfy, bathroom adequate, sliding patio doors with nice balcony. The pool area is charming with comfy chairs and large towels. The lobby is beautiful, makes u feel like your staying at a 5 Star. Bar is beautiful and the restaurant is white table clothed. Walking in the area is not recommended, as In any big US
city that is by an airport. Next to the Crown Plaza and across from the Mariotte Airport.

Stayed: April 2014
4  Thank likes2travel01955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Regency Hotel Miami

Address: 1000 NW 42nd Ave, 1000 Nw, Miami, FL 33126-3645 (Formerly Airport Regency Hotel)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Best Value Hotel in Miami
#21 Family Hotel in Miami
#22 Business Hotel in Miami
#31 Romantic Hotel in Miami
Price Range: $112 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Regency Hotel Miami 3.5*
Number of rooms: 176
Official Description (provided by the hotel):
The Regency Hotel features 176 spacious guest rooms on 6 floors. Having recently undergone a half-million dollar renovation, the property features two deluxe suites, thirty six Regency Club rooms, thirty four premium Regency rooms, and one hundred standard rooms each with private balcony.With a distinctive boutique ambiance, the Regency is a leading choice amongst Miami hotels. Our personalize service; attention to detail, fine dining and independent mind set differentiate us from our competitors. ... more   less 
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Also Known As:
Regency Hotel Airport

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