We stayed in the Regency for 2 nights before boarding our family cruise vacation. The rooms were clean, the location is close to shopping, dining, car rentals, airport - (almost all things you will need in 2 days). The service however was a mixed bag. The young female front dest attendant was unhelpful to say the least (borderline rude) - the young front desk gentleman on the second day must have stayed out all night before coming in to work - giving us an elongated "wait/stop palm" has he finished a sequence of exaggerated yawns.
The concierge on the other hand was an older gentleman who went to great lengths to assist and was as kind and charming as could be. It could just be a generational thing (I am young and therefore they may have felt like they were being cool). I didn't appreciate it much though. The likelihood is that I wouldn't spend my money there again.
- Official Description (provided by the hotel):
- The Regency Hotel features 174 spacious guest rooms on 6 floors. Having recently undergone a half-million dollar renovation, the property features two deluxe suites, thirty six Regency Club rooms, thirty four premium Regency rooms, and one hundred standard rooms each with private balcony.With a distinctive boutique ambiance, the Regency is a leading choice amongst Miami hotels. Our personalize service; attention to detail, fine dining and independent mind set differentiate us from our competitors. ... more less
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- Also Known As:
- Regency Hotel Airport