I think an experienced traveler would rate the decor and conditions as Good, but the staff was wonderful and I rate them Excellent. After the many recent airline snafus, helpful and sympathetic staff rate as a high priority with me. I am eternally grateful for their help. We stayed here due to an airline cancellation, and I was accompanying my 83 year old mother who is unable to move herself. The desk staff, Thomas, arranged for a wheelchair, did some heavy lifting, arranged an early breakfast for us, found a sympathetic taxi driver for the return to the airport. The restaurant staff were also helpful.
- Official Description (provided by the hotel):
- The Regency Hotel features 174 spacious guest rooms on 6 floors. Having recently undergone a half-million dollar renovation, the property features two deluxe suites, thirty six Regency Club rooms, thirty four premium Regency rooms, and one hundred standard rooms each with private balcony.With a distinctive boutique ambiance, the Regency is a leading choice amongst Miami hotels. Our personalize service; attention to detail, fine dining and independent mind set differentiate us from our competitors. ... more less
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- Also Known As:
- Regency Hotel Airport