i never read a review on a hotel but after this experience i will..the services is awful they hire characters from movies and supervisor with a name after a drink. they are the rudest front desk clerks have ever encounter. they were not friendly or even willing to help. hotels is outdated but housekeeping staff is nice. valet is a little higher then expected but they were nice.ask to speak to a front desk manager and was told no managers on the weekend not even the general manager. so our concern were not herd. was here to plan a wedding and accomadations for our guest. i would be a crazy bride if i would use this hotel.. will never stay here.
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- Also Known As:
- Doubletree Miami
- Doubletree Grand Hotel Biscayne Bay