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“Worth a stay” 4 of 5 stars
Review of Doubletree by Hilton Grand Hotel Biscayne Bay

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Doubletree by Hilton Grand Hotel Biscayne Bay
3.5 of 5 Hotel   |   1717 North Bayshore Drive, Miami, FL 33132-1180 (Downtown)   |  
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Ranked #39 of 119 Hotels in Miami
Jamestown, United States
1 review
“Worth a stay”
4 of 5 stars Reviewed May 7, 2014

This was our first stay at the Double Tree in Miami. Our welcome was prompt and friendly. Our room was adverage and the terrace was nice with some nice furniture. The wardrobe draws had a musty smell so we didn't put clothes in them. When the air-conditioner came on it was a bit too loud, but the room was comfortable. The room was clean and the beds were as comfortable as any hotel room could be (I always miss my own bed). The room was cleaned each day quite well. The shower was hot and consistant. The hotel staff were very friendly and they invited conversation. The outside pool was very clean inside and around the pool. I would stay there again even with the two draw-backs. Over all, it was a very nice stay.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Joseph R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,633 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
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English first
Virginia
Level Contributor
124 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed May 4, 2014 via mobile

The rooms in this hotel are clean and in good condition. We had a 2 bedroom condo, which was perfect for a family of 4. The location had decent restaurants in walking distance, and was a short cab ride to ballpark, downtown and South Beach. 1 deficiency is that, from what I can tell, the hotel resides in a condo with permanent residents etc. For this reason, the hotel amenities (such as the pool) do not seem comparable to what would be found in a typical full service hotel in the Miami area. More importantly, the staff are not terribly attentive to the needs of hotel guests. That said, I found the hotel to be a good value and I think that I would stay again.

Stayed April 2014, traveled with family
Helpful?
1 Thank KWLV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 2, 2014

It's a good hotel. It has good rooms. It doesn't have breakfast, and that's a problem in this area. My room has very goods vews... but can be noise if in the marina some one like the music very loud. Better more than 6th floor. It has fantastics cookies. The swimming pool should be better.
But this hotel has a problem: Raimon Hart, member of the board. He doesn't understand what's important in a hotel. He disturb people who's reading in the lobby because two people is sited in a chair for one. He is very rude. And he doesn't go in front of you.
And people in the vallet are not very careless if you have finished with the care or you're taking something from the trunk.

Room Tip: Rooms are better if is over 6th floor.
See more room tips
  • Stayed April 2014, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Iskkra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tegucigalpa
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 28, 2014

This hotel has a relatively good price for its location. Rooms are very big. It has various restaurants nearby and is well connected through Bus. What I missed was a complimentary Wifi (at least in the lobby) and a little guidance of the restaurants in the nearby.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank HNDTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 28, 2014

Excellent hotel. Conveniently located in downtown Miami, but right at the outskirts of downtown Miami; no traffic issue. Close to the Peoples Mover and the city trolley stops right in front of the hotel. Restaurants and shops right in building. Nice views from the apartments.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Nora0406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Miguel de Allende, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

We visited Miami to take in the exhibits at the Perez Museum, Bass Museum and Rubell Collection, visit the Wynwood walls and galleries and take a tour South Beach and Lincoln Rd. This hotel has the BEST location to do a cultural recon of Miami. South Beach is way too busy and congested to do this kind of trip. We highly recommend this hotel and we will book a room there again. Use your breakfast voucher at Café 8 1/2 the owner operators are friendly and helpful.The hotel concierge and staff was great as well.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Cicero G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miramer, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 27, 2014

this hotel seems like it would be better than most but we encountered several problems during our short get away that never got resolved. don't get me wrong the staff was very friendly but at the end of the day just seemed like they couldn't or wouldn't make things right before we checked out

  • Stayed April 2014, traveled as a couple
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Matthew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review, April 29, 2014
Matthew L, thank you for your review and for choosing to stay with us. I'm sorry to hear that you did not enjoy your stay and apologize for the issues that you had.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Grand Hotel Biscayne Bay

Property: Doubletree by Hilton Grand Hotel Biscayne Bay
Address: 1717 North Bayshore Drive, Miami, FL 33132-1180
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Family Hotel in Miami
#37 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Grand Hotel Biscayne Bay 3.5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay

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