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“Never disappoints us” 5 of 5 stars
Review of Doubletree by Hilton Grand Hotel Biscayne Bay

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Doubletree by Hilton Grand Hotel Biscayne Bay
Ranked #39 of 119 Hotels in Miami
United States
1 review
“Never disappoints us”
5 of 5 stars Reviewed December 9, 2013

This is our 3rd stay with the hotel. We have stayed in other hotels in the area. This hotel is always clean, cheerful, and safe. We upgraded to a Jr. Kingsize suite this time due to our points. We had a great balcony, large living room and bathroom. It may cost a little more than other hotels, but in my opinion is well worth it.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lenora T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,637 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (242)
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English first
United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 8, 2013

Great Hotel! And the location is good for night "before" cruise or visiting downtown Miami. Tony Chan's Chinese restaurant is located in this Hotel mall area is awesome. Recommend Double Tree Biscayne Bay with comfortable beds and spacious rooms.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Judy P S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sugarloaf Key, Florida
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 4, 2013

Convenient location to business dist. & Miami Beach. Great views over Biscayne Bay. Very comfortable beds & huge TV. Competitive rates. Pool was closed & didn't hit the restaurants but they looked nice. $10/day for internet which is expensive. Valet parking service was good. Will definitely return.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars
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    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Milemarker17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westerville, Ohio, Usa
Level Contributor
174 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed November 29, 2013

I was in Miami for business and had the opportunity to stay at the Doubletree Biscayne. I had a room with a bay view and a very large flat screen TV with hundreds of channels. On the lobby level there were restaurants, bars and shopping all on the property. At the end of the day I sat on the sundeck that overlooked the marina.

Room Tip: Ask for a room with the bay view if not you will get to look at office buildings.
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
1 Thank Harvey A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 27, 2013

I was so shocked the first time I called the Front Desk to ask about logging on to the internet, the lady who took my call practically screamed, "That's not my department!" And I'd just checked in. The rudeness in general -- you don't want that when you're on vacation, even less when they're charging you what they're charging you for a room. Wonder what they're like when it gets REALLY crazy (We were to stay for six nights, the week before Thanksgiving. Moved out after four. Should have moved out earlier)

  • Stayed November 2013, traveled on business
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
3 Thank Marianne V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review, December 30, 2013
Marianne V, thank you for your review and for staying with us. I apologize for the lack of service you received and have spoken with my front office director about this employee. Again, I'm sorry and do hope that you'll choose to stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wiesbaden, Germany
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 26, 2013

The pool was under construction during our stay but the pool at the nearby Hilton was made available to Double Tree guests. The hotel complex had a good choice of dining and shopping options. Customer service was excellent.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
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    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank trixicapri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina, United States
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 26, 2013 via mobile

Hotel is older but still nice and clean. Our room was huge and we had a great view of the bay. Restaurant in lobby was delicious after a long day of travel. Front desk staff wasn't exactly attentive but got the job done. We went for a great run in the morning over the bridge beside the hotel.

Stayed November 2013, traveled as a couple
Helpful?
Thank IvyPHolt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Grand Hotel Biscayne Bay

Property: Doubletree by Hilton Grand Hotel Biscayne Bay
Address: 1717 North Bayshore Drive, Miami, FL 33132-1180
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Family Hotel in Miami
#37 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Grand Hotel Biscayne Bay 3.5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay

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