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“Hotel part of Residential Building” 4 of 5 stars
Review of Doubletree by Hilton Grand Hotel Biscayne Bay

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Doubletree by Hilton Grand Hotel Biscayne Bay
3.5 of 5 Hotel   |   1717 North Bayshore Drive, Miami, FL 33132-1180 (Downtown)   |  
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Ranked #39 of 119 Hotels in Miami
San Diego, United States
1 review
“Hotel part of Residential Building”
4 of 5 stars Reviewed April 25, 2013

This Double Tree is convienently located in downtown Miami with easy access to South Beach and freeways. The hotel is 3 floors of a residential building, so families and their pets create an interesting vibe in the lobby. Close to stores, shopping, and restaurants. Located on Biscayne Bay for beautiful views and nice walking/running space.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review, May 13, 2013
Jim D, thank you for staying with us and for the review you posted of your stay. I hope you enjoyed your stay with us and do hope that you'll be back for your next trip to Miami. Thanks again and safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,633 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
rockwall, United States
1 review
4 of 5 stars Reviewed April 24, 2013

we loved the hotel the jr suite was roomy enough! everything was good except for the outdated furniture with stains. if they were to update the furniture we would definitely stay again. the location was perfect since we were cruising out of the port less than 10 miles from hotel.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kathy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review, May 13, 2013
Kathy A, thank you for staying with us for your pre cruise and also for taking the time to review the hotel. We are actually in the process of renovating areas of the hotel so hopefully next time youre back you can come by and see for yourself.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, IL
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed April 23, 2013

My wife and I stayed at the Grand for one night prior to our cruise from Port of Miami. The hotel has full balconies that overlook the harbor. Tremendous views. All of the staff were very nice and very helpful, especially the concierge, whose name I have unfortunately forgotten. He spoke to us once to answer a question and remembered our names the rest of the stay! The rooms at the Grand are large and very clean. Bathrooms were large as well with a very nice shower. Room came with a very large 40+ inch flat screen tv. I was very impressed with everything about the hotel and would stay again before our next cruise.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank netminder_60490
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review, May 13, 2013
netminder_60490, Very happy to hear that you and your wife enjoyed your stay with us. We appreciate you choosing to stay with us for your precruise as well as taking the time to review the hotel. Definitely glad to hear that you'll be back with us again for your next cruise out of Miami. Until then, safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greensboro, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 21, 2013

The hotel is in a great location in downtown Miami. 10 minute walk to American Airlines arena and a quick drive to Marlins Park. The property is divided into a hotel and residences. Overall the rooms were nice and clean. The only drawbacks are the noise (right downtown) and the parking.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank benjampm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review, May 13, 2013
benjampm, thank you for choosing to stay with us and for your review of the hotel. I hope you enjoyed your stay and do hope that you'll choose to stay with us again for your next trip to Miami.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 21, 2013

Service was good. Room was clean and bed very comfortable. I would suggest eating out room service was just OK. Balcony rooms overlooking the docks are a beauty to wake up to every morning. If you can take the heat the evening on the balcony is pretty awesome as well.

Room Tip: Balcony views are awesome.
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Robin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review, May 28, 2013
Robin L, thank you for choosing to stay with us and for taking the time to post a review. We appreciate the positive and negative feedback. We do hope that next time you're in Miami that you will choose to stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kansas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 21, 2013

We stayed for a one night pre-cruise. From arrival to departure we were 'at home' as we were so comfortable and well received upon arrival and departure to the cruise port. We did the $15 upgrade that was offered and all we can say is WOW,...as in WOW! We travel a lot as this journey was our 60th cruise...so we have stayed at a lot of places. From now on every time we cruise out of Miami this hotel will be our 'home',...we were that happy here.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank jacKansas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review, May 28, 2013
jacKansas, very happy to hear that you enjoyed your stay with us and felt like you were at home. Thank you for taking the time to post a review and for choosing to stay with us as well. We're delighted to hear that you'll be back soon and we look forward to having you back with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belleair, Florida
Level Contributor
115 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed April 20, 2013

I often stay at Hilton properties, and I believe the family brand would be concerned about this Doubletree meeting standards. I was not able to check in until well after 2:00 p.m. even though I hold a high status in the Hilton Honors (frequentt stay) program. The chandelier in front of the check in desk was dusty, and the ladies at the front desk were not very helpful. The room was larger than expected, however the surfaces seemed to be not as clean as could be done (ringlets of water (?), etc. After my first night, I left a note about needing a laundry bag and that the shower did not work well. I came back to find my note still where I left it in a visible space, but no action. This hotel is colocated with a condominium complex, and everyone who lives there seems to have a dog on a long leash, so don't be surprised if you get sniffed in the larger lobby area! :-( Lastly, the valet parking (no self park available) costs $23. The only good thing I will say is that there is a free trolley that stops across the street from the hotel and goes to the entertainment/restaurant area and to where the Miami Heat plays.

  • Stayed April 2013, traveled solo
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank SuzanneManhattan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Grand Hotel Biscayne Bay

Property: Doubletree by Hilton Grand Hotel Biscayne Bay
Address: 1717 North Bayshore Drive, Miami, FL 33132-1180
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Family Hotel in Miami
#37 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Grand Hotel Biscayne Bay 3.5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay

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