This hotel is fairly good. It is a 3.5-4 star hotel at best. The rooms were average size but were clean. The roof top where the pool and the bar are located can definitely use an upgrade. The tiles on the floor were all loose and some were even lifted from the floor. The pool is small but clean. The bar and the food were very good. There is an awesome view of the bay from the deck. The breakfast buffet was fair to good but the service we received from our waitress was terrible. The waitress never came over to our table and we even had to retrieve our own utensils. Even after this terrible service I was billed for a service fee (tip). I contacted customer service and it was removed from my bill. Again, its a decent hotel and then again the pool issue was not that bad because after all it is a rooftop pool.
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- Also Known As:
- Miami Marriott Biscayne Bay Hotel Miami
- Marriott Miami