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“Great hotel, great location” 5 of 5 stars
Review of Miami Marriott Biscayne Bay

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Miami Marriott Biscayne Bay
Ranked #15 of 119 Hotels in Miami
Certificate of Excellence
GreenLeadersSilver level
New York City, New York
Level Contributor
221 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Great hotel, great location”
5 of 5 stars Reviewed January 24, 2013

This hotel was in a great location. Right near highway and minutes from jungle island, monkey jungle, children's science museum, children's museum, Lincoln road and south beach. Wonderful, courteous, staff

  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank grandma4920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,373 reviews from our community

Traveler rating
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    333
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (568)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
New York City, New York
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 23, 2013

Excellent service from lobby staff; pretty nice hotel rooms but very low water pressure in the shower. Short taxi ride to downtown. Waterfront location adds to attractiveness of the property.Room service food was average. Would return if need to visit area arose again.

Room Tip: Request room on upper floor, facing water.
See more room tips
  • Stayed January 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MicheleCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnetonka, Minnesota
Level Contributor
190 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 stars Reviewed January 23, 2013

We arrived at this property on Dec. 31 so some level of lack of service could be understandable. But there were 2, maybe 3 valets so valet service was slow, at best. This is obviously no fault of the working valets, who were definitely hustling. But to not anticipate the extensive valet use on Dec 31 is the fault of management.

The first room had a very wet carpet near the entrance and smelled like vomit upon entering. We immediately called the front desk to explain the situation. They sent housekeeping and engineering who both confirmed our olfactory senses. Furthermore, engineering discovered the source of the problem - the air-conditioning was leaking water and thus creating the wet carpet and associated smell. He called the front desk and it took nearly 45 minutes with no action. I finally went downstairs and demanded the new room which they promptly gave me the keys to. I assume that this is the fault of management.

Another issue was breakfast at the Concierge Level Lounge. The breakfast itself was standard but good and the view of Biscayne Bay from the Lounge was amazing. But I was irritated that apparently there was absolutely zero control of who was allowed into the Concierge Level Lounge. Apparently the secret was out that there was free breakfast in this room because the room was packed and then some. In fact, on the elevator, the horde of people were discussing exactly that. How could management not know or care to control entrance to the Concierge Level Club is beyond me. No one even asked me my room number. If it is indeed supposed to be open to the entire public, then that is one thing, but it is my understanding that the Club Level is only reserved for those staying on those levels. I assume again that this is the fault of management.

Both rooms were standard Marriott rooms - perhaps in need of an update. They were not terrible but definitely not the most comfortable rooms.

One redeeming aspect of our stay was the service - the employees definitely wanted to help, definitely hustled (except for the room change upon check-in) but I sensed that they were simply overwhelmed and management probably did not do them any favors. Considering that I’ve stayed over 150 nights at Marriotts in the past two years, this was closer to one of the lesser experiences at Marriott, but probably because of lack of planning - again due to the fault of management.

I wish I could recommend this property but with the plethora of other options in Miami, it’s probably best to try elsewhere.

Room Tip: Ask for a room facing Biscayne Bay - the views are amazing.
See more room tips
  • Stayed December 2012, traveled with family
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank bt_mpls_traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont, Texas
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed January 22, 2013

My wife and stayed here overnight on the way to and from Antigua. Hotel is well maintained, the staff very friendly and the room was nice. Did not eat at the restaurant but ordered room service and the food was very good. Also had drinks out on the bar patio which is very nice with fantastic very. Hotel overall is moderately priced but worth it.

Room Tip: Ask for one of the higher rooms that a a balcony. Views are great.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank sandals1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 20, 2013

This hotel is very coveninetly locate at walking distance to the shuttle & train stops. The view of the biscayne bay from the hotel troom is stunning. The hotel manager and staff were very friendly and helpful.I would stay here again if I visited Miami.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank MRavi50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottMiami, Manager at Miami Marriott Biscayne Bay, responded to this review, January 22, 2013
Thank you so much for your kind words. We are thrilled to hear you enjoyed your stay. We are asked about that bridge quite a bit as it is also in several movies. As it is a centerpiece in one of our many magnificent views, our hotel carries the appropriate slogan: "The Bridge to Everything Miami". We are positioned a short distance away from all that makes Miami unique (South Beach, Calle Ocho, etc.) and we truly are just a bridge away from this. We truly appreciate your business and look forward to your next stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed January 17, 2013

This is your typical corporate hotel where everything is clean and perfect, staff is polite, pool is kind of small for the size of the hotel and usually empty, excellent clean and nice gym, nice illy cafe ($3.75 coffee and $4 crossiant) and nice bar in the lobby with corporate suit and tie people having drinks after conferences. these is a small shopping area with access door from the lobby. very nice bridge views from our room on the 20th floor (same bridge shown on Dexter!). area is not the busiest but there is burger king and supermarket within waing distance and a very nice area BAYSIDE marina about 1mile walking distance. plus American Airlines arena is within walking distance and omni terminal is also one block away with buses serving the whole city for $5/day unlimited.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank BrooklyniteLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smederevo
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 14, 2013

Location is excellent although around the hotel is not so safe to walk in the evening , good connection with the rest of the city, room very specious, clean.Bed big and comfortable.Bathroom huge and clean.
But, what disappoint me a lot is - service in the restaurant.Servers were a group of young people without enough working experience I needed to call them several times so they can notice me and the glass for juice was so dirty that i could see pieces of food on it.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank VukasSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Miami Marriott Biscayne Bay

Property: Miami Marriott Biscayne Bay
Address: 1633 North Bayshore Drive, Miami, FL 33132-1215
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Miami
#8 Family Hotel in Miami
#9 Luxury Hotel in Miami
#18 Business Hotel in Miami
#18 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Miami Marriott Biscayne Bay 4*
Number of rooms: 580
Reservation Options:
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Also Known As:
Miami Marriott Biscayne Bay Hotel Miami
Marriott Miami

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