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“Very nice staff - good, not great property”

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Miami Marriott Biscayne Bay
Ranked #15 of 121 Hotels in Miami
Certificate of Excellence
GreenLeadersSilver level
Indianapolis, IN
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Very nice staff - good, not great property”
4 of 5 bubbles Reviewed September 26, 2012 via mobile

Quick visit in late September. Easy check in, attentive service, very welcoming staff. The room is nice, but not particularly large. Pretty small bathroom would be our biggest complaint. The hotel is a wee bit dated, but it obviously is busy and gets a lot of use. Would stay here again because of the staff's attitude. It is also very convenient to Miami Beach, downtown, and man local attractions.

Stayed September 2012, traveled as a couple
Helpful?
1 Thank DocSaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,883 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Omaha, Nebraska
Level Contributor
154 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed September 24, 2012

I attended a meeting at the nearby Hilton but stayed here to help maintain my Marriott Platinum Elite status. It was an easy walk through the common parking garage to the meeting in the Hilton. I asked for and was given an upgrad. The room was very nice with a great view of the water. Staff was friendly and very helpful.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Art J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
215 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 bubbles Reviewed September 23, 2012 via mobile

I had a short stay at this hotel The hotel is really nice and the location although is out of the main South Beach Area it is still a nice area to be in. I liked the stay here but i did find the room not really Marriott class.

The other thing in Miami is that you would not spend too much time in the room anyways but I am one person who likes to have a nice room. The bathroom and closet for me were very small. The room size was although ok.

The hotel staff is very good here and sometimes will go out of the way to help. I really like to mention Michael or Mike who was really helpful for us for recommendation and all. Do ask the conceirge if they have special vip passes for some clubs. They will give it to you.

They have a good shuttle service to south beach so do make use of that!

Stayed July 2012
Helpful?
Thank Pawansahni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed September 11, 2012

I stayed here not long ago. It was ok. While getting my room. They told me they just renovated and spent 31 million dlls. On what??? I have no idea. Unless the place was a complete crap hole. Then ok. I believe them. But it was nice already. But the rooms were just ok. And while I looked outside my room. I envyed the pool next door at the double tree. And the fun the kids were having. While on our side it was just there. Oh well. Maybe next time.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xcable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed September 9, 2012

Convienient location, easy to the beach, walk to rapid transit and the free monorail. A SUPER staff were very congenial, helpful and willing. The rooms (on the back) face the bay with good views of the cruise ships coming and going as well as the normal boating action (including a pirate ship).
Due to a communication breakdown, I did not get a "taste" of the breakfast hash. As we were leaving the room, I spotted the Chef and "gave him the business"....."You don't care if I don't get a taste of your famous hash".........He sat us down, disappeared and came back with a generous portion , which of course I devoured. GOOD STUFF!!! Well worth another stay.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ted T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 31, 2012

The staff were corteous, helpful and attentive. The pool was too small and would have been nicer if it was indoors. The gym was okay. The room service is expensive. I did like that on the bottom floor there were other restaurant options, but would have enjoyed it more if there was a 24 hour option besides room service. Either way many times the staff were knowledgeable, helpful and did go out of their way to accomodate.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tesp71283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guayaquil, Ecuador
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 30, 2012

I want to congratulate you for the excellent care staff doorman and valet parking, especially Doorman named Alvaro, he was very attentive during our 21 day stay at the hotel was always attentive to our requests for information and made us feel at home...!

Thank you very much...!!!!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Josmam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottMiami, Manager at Miami Marriott Biscayne Bay, responded to this review, September 7, 2012
Greetings!

Thank you kindly for your feedback. We are intensely focused on providing the best possible service to our guests. We will share your kind words with our Valet team and Alvaro and will also ensure that they are recognized for this.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Miami Marriott Biscayne Bay

Property: Miami Marriott Biscayne Bay
Address: 1633 North Bayshore Drive, Miami, FL 33132-1215
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Miami
#8 Family Hotel in Miami
#10 Luxury Hotel in Miami
#18 Romantic Hotel in Miami
#18 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Miami Marriott Biscayne Bay 4*
Number of rooms: 580
Reservation Options:
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Also Known As:
Miami Marriott Biscayne Bay Hotel Miami
Marriott Miami

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