Been going to Miami in March for Music Week for four years now, and have stayed there for all four and next year will be my fifth.
Exceptional hotel. Great design, great atmosphere, good service (though the security can be a little over-strict at times but this is expected in a week like this) and awesome rooms.
The pool is great, they make great cocktails and have great drinks with service led by an absolutely awesome manager who is a Miami Heat man like myself and is so approachable you can spend ages talking to him. He really makes my stay worth it.
While all the staff around the hotel is good, aswell as the pool staff another thank you has to go to the Club Lounge staff. Led by Floreangel Torres, the team consisting of Hector, Flavia, Tony and a special thank you to Carlos from banqueting adds a special something to the stay that you'll have to experience to understand. Going out of their way to take care of you and making me never really want to leave the lounge is the only way I can summarize it.
Love this hotel and they deal with the hundreds of thousands of party-goers very, very well.More