The staff in the club lounge were exceptional !!! The Club Supervisor (Florangel Torres) was so helpful and accommodating. Meeting all of our needs. The evening staff (Ingred and Boris) were very attentive and took care of our every need. The room was very comfortable and beautifully furnished. Flor made sure we had a wonderful view from our room and I love the electric window shade and black out curtain.
The only negative comments I can make are the following:
*The entrance to the hotel does not have any automatic doors and there are no doormen at the entrance to open doors for the guests.
*The club lounge food selection, I feel, was sub standard for a hotel of this caliber.
All in all, I would recommend this hotel if you are going to Miami for it's staff and for the excellent location right in the heart of the action.More
- Free Wifi
- Breakfast included