I am a person who spends over 300 days a year on the road due to my work. I have been all over the world and stayed in countless hotels with varying degrees of service. It has come to the point where I have low expectations.
Having said that, I was immensely impressed as well as having the feeling that the staff knew what I wanted before even I did ! I was greeted at the front desk by Batuan who within a few minutes changed my expectations of the hotel (for the better). He was eloquent, friendly, professional as well as having a warmth that makes you feel welcome. He suggested I try the restaurant in the hotel, Toro Toro and was I happy I followed his advice. A lady working in the restaurant (I believe her name was Olivia) had same qualities of making you feel welcome and cared for. Carlos is another person I have to mention as the high level of service continued.
I can definitely recommend this hotel to anyone planning to travel to Miami.
Can't wait to come back.More
- Free Wifi
- Free Parking