We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“The excellent service of Aimee Gunn at the Toro Toro located in the Intercontinental hotel” 5 of 5 stars
Review of InterContinental Miami

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
InterContinental Miami
Ranked #6 of 120 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
Hustonville, Kentucky
1 review
“The excellent service of Aimee Gunn at the Toro Toro located in the Intercontinental hotel”
5 of 5 stars Reviewed October 13, 2013

I recently had lunch at Toro Toro restaurant located at the Intercontinental in downtown Miami and our waitress Aimee Gunn gave one of the best services I have encounter in a long time. She was polite, quick, very friendly, she did her job with the utmost professionalism and she made me feel very welcome and comfortable as if I was visiting family. A big thank you to Ms. Aimee Gunn for your AAA++ service, it is wait staff like her that adds to the high quality of the location and of the food.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars
      Service
Helpful?
Thank 93bob_d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

4,966 reviews from our community

Traveler rating
    3,014
    1,332
    376
    155
    89
See reviews for
1,161
1,416
223
1,245
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,057)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Chicago, Illinois
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed October 13, 2013

I stayed in this hotel because I was attending a business conference. It is most certainly a VERY nice and upscale hotel. Here is my short list of pros and cons:
Pros: Very clean room, VERY friendly staff, good services for your conference. The pool is nice and looks right over the water. The location is decent, right off of Bicayne/US Route 1, and near some decent bars and restaurants.
Cons: The fitness center costs $15 just to use, even if you are staying at the hotel. That is the first time I have experienced that. There is more nickel and diming with the bell service, where there is a fee to watch your bags. That I see as taking advantage of business travelers, and many people will leave their bags, attend a session/meeting and then head to the airport. The floor I was on probably needed to have their air ducts checked out. The way air was coming out of them, it sounded like there was always someone vacuuming in the hallway.
Overall, I had a good stay at this hotel. I can't say that I would be able to afford this hotel if I was not traveling for work.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank HawkeyeCubs34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bratislava, Slovakia
2 reviews
5 of 5 stars Reviewed October 12, 2013

At the end of August and beginning of September we stayed 9 nights at the IncterContinental Htl in Miami. I can highly recommend to stay in this hotel. The reasons are very simple: perfect location, nice, large and clean guest rooms, very kind and helpful staff and last, but not least MORE THAN GREAT CLUB LOUNGE WITH AMAZING STAFF!!! I'd like to say BIG THANK YOU to Ingrid, Aristids and Flora for their grace, help and approach to us. Ingrid and Aristitids thank you so much for the excellent and highly professional perfect service and for the gifts as well. I really miss you and as promised I will come back to your hotel next year :-)
I have an experience from our stay in IC Hotel Miami and definitely will come back in 2014!
Thank you very much, I have enjoyed every day and night stayed here.
Robert Szedlak, Slovakia

Room Tip: Room with access to Club Lounge on 29th floor. Great service and staff!!!
See more room tips
  • Stayed August 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank szedlrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silvolde, Gelderland, Netherlands
1 review
5 of 5 stars Reviewed October 11, 2013

I would like to say Thank you to Carlos,, who made my afternoon at the blue water pool very pleasant and relaxing! He went the extra mile! It was my first time in Miami and will not be the last. The blue water pool is a very relaxing area which offers great service, drinks and food. Thanks very much, I have enjoyed every minute.

Stayed October 2013, traveled solo
Helpful?
Thank Stefanie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flushing, Michigan, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 10, 2013

This was our first time visiting Miami and we did not know where to stay or start our vacation. The head Concierge Rosello did an amazing job for us. Rosello and his staff provided us with all the information that we needed. Helped us in everyway possible. He provided us with the City and Beach bus tours, We rented Electric Bikes and drove them to Key Biscane, took the amazing air boat tour of the Everglades, ate at the hotels fabulous restaurant Toro Toro and not to mention the amazing shopping. From the moment that we were greeted from the wonderful Valet Service, to the time that we checked out of the hotel, it has been nothing but a wonderful, calming and exciting trip. I will recommend this hotel over and over again. Thank you so much from the bottom of our hearts for making our trip wonderful. Your Michigan Family!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bay City, Michigan, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 10, 2013

My family n I just recently stayed at the InterContinental Hotel in Miami..I highly recommend staying here..I've never felt so welcomed at any other hotel as I did this one..Rosello is an amazing gentlemen..he gathered info on different tours an activities for us to do..which included bus tour, airboat over Everglades, and electric bikes..the airboat tour was amazing..Rosello n his staff are absolutely the best I've ever seen, thank u so much for making our stay a perfect one..

Room Tip: The hotel is beautiful..the rooms with a view are the best..
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Kristina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
514 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
5 of 5 stars Reviewed October 9, 2013

have stayed in at least Intercon hotels but the service here was superb. Ingrid at the desk upgraded me to a suite and then called me half an hour later to be sure I was OK; about 2 hours later i recieved another call to check how I was doing
Conceirage had great dinner suggestion, Gym is well equipped and pool area is beautuful

Room Tip: get a room witha water view
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank lgppres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Miami hotels
Downtown
Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown
Downtown
JW Marriott Marquis Miami
Downtown
EPIC Hotel - a Kimpton Hotel
Show Prices
Show Prices
Show Prices
Downtown
Mandarin Oriental, Miami
Downtown
Miami Marriott Biscayne Bay
Downtown
Holiday Inn Port of Miami Downtown
Show Prices
Show Prices
Show Prices

Been to InterContinental Miami? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Miami

Property: InterContinental Miami
Address: 100 Chopin Plaza, Miami, FL 33131-4323
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 120 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Miami 4*
Number of rooms: 641
Official Description (provided by the hotel):
A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Hotwire, Hotels.com, Odigeo and Jetsetter so you can book your InterContinental Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing