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“Beautiful Hotel, great location, just a little "cold" atmosphere.” 4 of 5 bubbles
Review of InterContinental Miami

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InterContinental Miami
Ranked #6 of 123 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
Level Contributor
165 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
“Beautiful Hotel, great location, just a little "cold" atmosphere.”
4 of 5 bubbles Reviewed May 5, 2013 via mobile

I am a frequent IC guest and this was the first time in this property.
They upgraded me to a suite, which was nice, with a great view.
The room was very good, clean spacious and well equipped with full minibar, two bathrooms, electric blackout and two HD TV.
I have not used the Internet but the hotel advertise ultra high speed, so it should be good

Location is perfect, right by the Bayside who thin walking distance for many dining options.

My only comment is about the people and the lobby, although they try to be nice (and the girls at the front desk are super nice) the atmosphere is a little cold, but very well designed.

  • Stayed May 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Luiz_BRWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,519 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Memphis, Tennessee
1 review
5 of 5 bubbles Reviewed May 4, 2013

My husband and I recently came to Miami for a quick getaway and found the Intercontinental Miami to be such a gem!! The lobby is so polished and modern looking and the bar is absolutely gorgeous. Our check-in agent, Amber, was equally as polished as she was friendly...giving us all of the information about the hotel and surrounding areas, and even gave us a free upgrade! The view from our room was stunning, you could see all of Miami Beach, and the best part, the cruise ships at the Port of Miami!! We are taking a cruise at the end of the year so we will most definitely be back!! Love love love!!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miami
1 review
5 of 5 bubbles Reviewed May 3, 2013

My daughter and I went to the Hotel Intercontinental in Downtown Miami recently for lunch. We dined at the Blue Water Cafe where the view, food and location was wonderful. We had the opportunity to meet Chef Alexander Feher which was very nice as well. Not only was the dining experience great but the hotel as a whole is great as well. The Chief Concierge Eduardo Rosello is very insightful of where to go and what to do to make the most of your time in Miami. My overall experience was great and I look forward to visiting again.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank erica g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port of Spain, Trinidad
1 review
4 of 5 bubbles Reviewed May 2, 2013

My first visit and I am indeed impressed by the vistas, interactive spaces and courteous staff.
A home away from home !! A customer service agent, Kerry, was extremely helpful in sorting out my wireless issues and very generous with information

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Randy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed May 2, 2013

I stayed at the hotel last week for 2 nights and i loved it. The staff at the reception is amazing specially the dominican girl i think her name is Yessica. She was so kind and help me a lot with my reservation, always had a smile in her face and she has a very strong customer service skills. In general loved the hotel, food and all the acomodations. I for sure will recommend this hotel to all my friends. Keep it up with the staff :-)

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lanegra21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 2, 2013

Took my girlfriend for a 1 night stay to celebrate my birthday. The service was excellent!! At check in we were met by Monique who had us laughing within seconds. The room was impeccable with amazing views of the Port and South Beach. We walked into the club on the 29th floor and was treated like royalty with drinks and appetizers overlooking downtown Miami. We had dinner at Toro Toro and was again blown away by the service and an equal high satisfaction for the food. The next day we utilized the spa and were spoiled from the moment we stepped in. Every ammenity you could ask for was at our disposal with a very beautiful and modern facility. Will definitely be back to stay again.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dennis N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, November 10, 2013
Dear Dennis N,

Happy belated birthday! We are so glad that you spent one of life's memorable moments with us and that we were able to provide you with a fantastic experience. Wow, we just love reading comments like yours. Again, thank you for the great comments on everything from our friendly staff to our beautiful and modern accommodations and delicious food at Toro Toro. Indeed, our hotel is great for living in the lap of luxury from mySpa to the InterContinental Club Lounge, we love treating our guests like royalty and we are glad that you noticed. We hope to spoil you again on your next trip to Miami.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 2, 2013

Booked the Intercontinental via Priceline as a hotel to stay right before our cruise out of Miami. Fantastic location for those leaving on cruises. Exceptional service from Claudia at front desk, who happily fulfilled my request for a cruise pier facing room to watch the ships come in during the morning. Will stay here again next time we sail out of Miami.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, November 10, 2013
Dear Jason C,

Thanks for sharing your remarks. Indeed, our hotel is great for pre-cruise stays as we are located in close proximity to the Port of Miami. You can even see the cruise ships heading into the port from your guestroom windows. We will make sure to let Claudia know that she contributed to a great start to your vacation. We look forward to welcoming you back on your next vacation to Miami. Do not hesitate to contact us to let us know how we can make your upcoming trip more comfortable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Miami

Property: InterContinental Miami
Address: 100 Chopin Plaza, Miami, FL 33131-4323
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 123 Hotels in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — InterContinental Miami 4*
Number of rooms: 641
Official Description (provided by the hotel):
A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more   less 
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