While travelling back to the states for a brief vacation from living abroad for a year, I decided to plan a 2-day stay at the Intercontinental Miami. To locate this hotel at night among every other elaborate building that's been scattered all along Flagler road was effortless, which probably had a lot to do with how well the hotel was illuminated. As soon as I pulled up, I was greeted by Valet, in which they offered to take my luggage. Since I was just checking in and heading back out to the city, they allowed me to leave my car standing at a convenient spot close to the front of the hotel. I hastily made my way to the front desk, knowing that Valet had kindly done me a favor by watching my vehicle. The interior of the place was incredible. I took a moment to admire the feel of how classy, yet modern and technologically sophisticated the atmosphere was. From the front desk, Alejandro was there to present me with my itinerary and room card. Now, I had just left a place known for how cordial the people are. And keeping in mind how rushed and insincere the people of Miami can sometimes be... I was pleasantly surprise by the way he had presented himself. I even openly commented to how impressed I was with how polite and patient he was with me. That's one of the many things that stuck out while on my stay there last month. The morning of my second day there, I went to the breakfast bar downstairs. The food was amazing, and the price...reasonable. But is to be expected as with most 4-5 star hotels. After breakfast, I went back to my room to plan the rest of my day to visit friends and family. I almost forgot to mention how amazing the view was of the port of Miami, with it's cruise ships all docked in perfect perpendicular fashion from my window. On my way out of the hotel, I met Ingrid and chatted with her briefly. She was also just as friendly as the people at the front desk, and said to let her know if I had any questions or if there was anything she could do to help make my stay more enjoyable. I thanked her and headed towards Valet. The guys were timely, and worthy of a tip. Around 3 in the afternoon, I came back to the hotel and inquired to a lady at the front desk about an amenity that was supposedly included with my stay, but had yet to receive. That night I came back to the hotel to find a bottle of wine, two clean wine glasses, and a plate of fresh fruit placed on the table. Customer service was flawless... Even while browsing the gift shop, they had assisted me with finding something that would alleviate my head-cold. I'm so thankful to not have to make a trip out to the bustling city just to find a couple Advil.
I would definitely plan another stay here... Keep up the great work, Intercontinental Miami!
- Official Description (provided by the hotel):
- A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more less
- Reservation Options:
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