We stayed at this hotel November 23 and 24th. The hotel is beautiful to look at. I have stayed here before so that is why I stayed here again.
The first night was horrible. (No fault of the Hotel just the room next to us). We were stirred from a sound sleep at 4 am by some people that had been up partying. I had to call the front desk several times on different occassions to have the situation taken care of. They finally calmed down at about 6:30. This being said the manager on duty told us that she would make sure that they moved us to another room. They not only upgraded our room but upgraded our service level also. I would like to thank the manager on duty that night for taking care of us like she did. It is nice to know that customer service is alive and well in a lot of places still. I only wish I could remember her name to add it in here. Thanks again and we WILL see you next time we stay in Miami.
- Official Description (provided by the hotel):
- A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more less
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