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“Amazing”

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InterContinental Miami
Ranked #7 of 127 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
Reviewed June 24, 2012

My present for my wife on her bday was go to Miami to watch the Heat game, so we stay at this amazing hotel, let me tell you the room was beautiful, the location excellent but the best part was the service , when the game finish we were starving and with the celebration everywhere was full , so we decide to order from the room and Paula was so patience with every request cause my wife is pregnant so she's not easy . Thank you for make this stay unforgettable

  • Stayed: June 2012
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Thank Juanb60661
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 9, 2012

Dear Juanb60661,

On behalf of the InterContinental, thank you for your wonderful review. We are a great place to stay at, in the heart of Miami, perfect for watching the Miami Heat play at the American Airlines Arena! We are pleased to let Paula, along with our staff know they assisted you in making your wife’s birthday unforgettable! Congratulations on your future bundle of joy and we hope you come back to the InterContinental Miami. Please let us know if you need any help in planning your future stay with us.

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4,306 - 4,312 of 6,444 reviews

Reviewed June 23, 2012

We went to the hotel to visit some friends that were staying there from out of town. I decided to ask the concierge for some advice on a good massage. He was extremly courteous and even offer a discount coupon for their Spa. His name was Mauricio Botero from Colombia. The experience was one of the best i've ever had. Dinner was just as good. Keep up the good work!

  • Stayed: June 2012, traveled with friends
    • Service
Thank Baba P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 9, 2012

Dear Baba P,

Thank you for taking your time to review about your experience at the InterContinental Miami. We hope you enjoyed mySpa! Our staff is always by the guests’ side to fulfill their needs and wants, we are glad you noticed. We will let Mauricio, as well as the rest of our staff know they made your stay a memorable one. We look forward in having you back; please let us know if we can be of any assistance.

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Reviewed June 23, 2012

i am a royal ambassdor andv have been to so many intercon all over the world, but to see guys like florangel and arristides and hector ,i now you will not believe it but they play itallian opra for me,i will not talk about service but it is great

Room Tip: Room with Harbor View
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  • Stayed: June 2012, traveled with family
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Thank Mossa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 9, 2012

Dear Mossa G,

On behalf of the InterContinental Miami, thank you for sharing a wonderful review. We are glad Florangel, Aristides, and Hector exceeded your expectations and played Italian opera for you. We always strive to make our valued guests have a unique and memorable experience. If your travels bring you back to Miami, please let us know if we can be of any assistance in planning your future stay with us.

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Reviewed June 23, 2012

First rate hotel with a first rate staff.
We were especially impressed with the crew at the lounge on the 29th floor. Floraneel, Aristides and Hector took excellent care us and made us feel like family.

  • Stayed: June 2012, traveled with family
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Thank jgtoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 9, 2012

Dear Jgtoc,

We are glad you enjoyed our Club InterContinental Lounge and were well taken care of by Florangel, Aristides, and Hector. Our staff always goes above and beyond to make you feel at ease and relaxed. We hope you come back to the InterContinental Miami and please let us know if we can be of any assistance in planning your future stay with us.

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Reviewed June 21, 2012

Please... Do Nothing Less Than Being Special To Yourself And Spend A Little More And Trreat Yourself To The Unique And Pleasurable Treatment Of The First Class, Top Grade That Is Offered At This Wonderful Hotel. At the VIp Lounge, The VIP Floor 29 Where They Pull No Strings And There Is No Limits As To How And What You Earn For Being A Special Guest In This Wonderful Hotel....The VIP LOUNGE HAS WONDERFUL SERVICE GIVEN BY: FLORANGEL Y ARISTIDES......THANK YOU HOTEL INTERCONTINENTAL........WHERE IT SHOULD REALLY BE CALLED PARADISE INTERCONTINENTAL....

Room Tip: "Rooms on the south side are quieter"
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  • Stayed: June 2012, traveled on business
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Thank WALTER A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 9, 2012

Dear WALTER A,

Thank you for your review about your stay with us. We are happy to know you enjoyed the service of Florangel and Aristides at the Club InterContinental Lounge; they are always by the guests’ side to meet their needs. We are thrilled to know we are considered ‘PARADISE INTERCONTINENTAL,’ as we do our best to provide the best service at all time for our guests. We look forward to seeing you soon and please let us know if we can be of any assistance in planning your future stay at the InterContinental Miami.

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Reviewed June 21, 2012

I stayed at the Hotel Intercontinental Miami during the Heat v. Thunder series and despite the sports crowd, it was a wonderful experience. The staff worked above and beyond the call to help guests. Especially, Ingrid, Lobby Ambassador. When I inquired about local dining establishments and services available in the hotel, she was very informative and very polite. Buffet was very good, for hotel prices. The only problem I had with IC Miami is that the gym is connected to the spa. Therefore, in order to use the gym, you have to pay $15 each day you use the gym. But, the $15 will entitle you to use the sauna and other facilities in the spa. I would definitely return for the service and close location to Bayside.

Room Tip: Go for the higher floors for less noise.
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  • Stayed: June 2012, traveled on business
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Thank c p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 9, 2012

Dear C p,

Thank you for taking your time to review about your stay. Our staff always goes above and beyond to help our guests; Ingrid along with our staff will be pleased to know they contributed to your positive experience with us. We are thrilled to have you back soon and please let us know if we can be of assistance in planning your future stay at the InterContinental Miami.

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Reviewed June 21, 2012

It was my mother's birthday and I had spend four month working out of the country. I wanted to do something special for her. Being a Miami resident I decided to do something local since Miami has it all. We stayed for the weekend and from the moment we walk in the grandeur of the lobby and the service was impressive. The rooms where out of a decor magazine. Being a club member which I recommend to anybody that comes because the club floor has a spectacular view of down town overlooking the water way and AA Arena where the Miami Heat play has a complimentary breakfast and happy hour buffet that is umbelievable. Off course I had to pamper my mom and treated her to the spa which I also tried and WOW, I have enjoyed a few spas but this is on another level from the gym to the staff and treatments selections, later l found out it was one of the top in the country (I can see why). I like to rely on the councierge knowledge to find the best when I travel and this guys(Rosello, Martin,Mauricio and J. C.) know Miami, and I am a local. The recommended restaurants, tours and even the surprise birthday cake delivery was over the top. Thank you for a AWESOME service and a unforgettable birthday gift for my mom.

Room Tip: ask for room overlooking the bay, and become a club member
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  • Stayed: June 2012, traveled with family
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Thank Eduardo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 9, 2012

Dear Eduardo A,

It’s great to hear you and your mother enjoyed your staycation with us! Our Club InterContinental Lounge is a great deal and upgrade for travelers. We are glad you enjoyed it as well as the full services mySpa. We make every effort to make special occasions as authentic and memorable as possible and we are happy to read it was awesome. We look forward in seeing you soon and please let me know if we can be of any assistance in planning your future stay at the InterContinental Miami.

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Additional Information about InterContinental Miami

Address: 100 Chopin Plaza, Miami, FL 33131-4323
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 127 Hotels in Miami
Price Range: $179 - $483 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Miami 4*
Number of rooms: 641
Official Description (provided by the hotel):
A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more   less 
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