We booked 2 rooms for a pageant our granddaughter was a part of. One for the Regency Club and the other a suite. Yes the rooms could use upgrading but they were clean and well maintained.
Because of the pageant we were pretty much confined to the hotel. That meant lunch, dinner and breakfast for the first day and a half. Every meal was well done and though not gourmet of extremely good quality. We especially enjoyed the Cuban Buffet on Saturday night.
What really made this stay special was the staff. We have stayed at so called 5 star hotels and have not received the fine quality of service received here. Everyone from valet, to check in, to room service to wait staff to housekeeping. They all went the extra mile to make us feel special.
The location is great too.
Thank you Hyatt.. You made me glad on this visit that I stayed with you.More