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“Could have been better”

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Hyatt Regency Miami
Ranked #51 of 122 Hotels in Miami
GreenLeadersSilver level
Brookfield, Connecticut
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Could have been better”
Reviewed April 28, 2014

Upon arrivinig to the hotel we were greeted by a very friendly and accomodating valet and front desk staff. The lobby was beautiful and well decorated. So I was expecting a great two night stay at this location. While checking in I was recognized as being a Hyatt Platinum member and was expecting my typically upgraded room, well I was dissappointed when I got to my room. The room was extremely outdated and arranged rather strangly. The bathroom was extremely small and lighting throughout the room and bathroom was terrible. The lack of power outlets was disappointing as well as the speed of Wi-Fi. Valet parking was convienient and in and out service was allowed, but the cost seemed rather expensive. I did stay here using points so that did lessen the dissapointment I would have had if I did have to pay for these two nights. Given the other choices in the area I probably would not stay at this hotel again.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chaberj77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,296 reviews from our community

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Traveler tips help you choose the right room.   Room tips (435)
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Ottawa
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 28, 2014

Stayed here for one night as we were going to south beach for the day. Was very surprised of the ease to get to South Beach from here. Staff was very friendly and helpful. We arrived very early, 10 am, and we were offered to leave our luggage as our room was not ready. They told us they would call when the room was ready, which they did. Upgraded to the Regency club for $25 for free( and good) cheese, crackers, hot hors d'ouvres non-alcoholic drinks and breakfast the next day. Great view of the canal in the back of the hotel. Comfy bed and very helpful staff. Self-park only $9 for 24 hrs compared to the $35 for valet.

Room Tip: I would recommend getting the Regency club upgrade
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PierreS308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Rochelle, New York
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 28, 2014

Staying at a lot of Regency and Hyatt's top brand, this wasn't a top hotel. It wasn't what I expected and saw picture of, don't get me wrong, it just wasn't great. The bathroom was very small with the bedroom being very small , and very few power outlets. Staff was friendly, valet was quick, elevators plentiful, and the really small pool . We left and went to another hotel will not stay at this HYATT again. Would only come her if I was on business and didn't care about room location or amenities.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Miami hotels

Nashville, Tennessee
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 26, 2014 via mobile

I thought that Regency was Hyatt's top brand, but this wasn't a top hotel. It wasn't bad, don't get me wrong, it just wasn't great. I also thought hyatt always included breakfast- not here. The hotel is nice enough, and in a good location, adjacent to convention center. Appears to be an Der hotel that was renovated at some point. Maybe time for another update though. Wifi was slow, no fan in the very small bathroom, and very few power outlets. Staff was friendly, valet was quick, elevators plentiful, and the small pool was nice. But, room was on the small side, not tiny though. Weird carpet, and no fridge in room. I might stay again if the price was right, but I'd probably try the Courtyard next door first.

Stayed April 2014, traveled on business
Helpful?
1 Thank Clay C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guatemala City, Guatemala
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 25, 2014

Great hotel. choose higher rooms to be far from noise. The room was clean and nice, the service was great. the location is near to downtown so you have many restaurants around. The desserts an the food is very good.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank acuvalladares
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
84 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed April 20, 2014

We stayed for 3 nights in this Hotel. it is direct in downtown and the Price per night was really good. however it is not at all 5 star Standard.
Rooms are really in Need of renovation, they seems to come out of the 1980ties.
Pool area is not really nice, quite small and not inviting.
Staff in General friendly and helpful.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elijahnews178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goiania, GO
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 18, 2014

It was the best hotel that I've been in last years. All the things are excellent. Price, organization, location, confort. The best hotel in miami, near the best places there with excellent food and stuff

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clbluiz2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Miami

Property: Hyatt Regency Miami
Address: 400 SE 2nd Ave, Miami, FL 33131-2140
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Green Hotel in Miami
#22 Luxury Hotel in Miami
#40 Romantic Hotel in Miami
#41 Business Hotel in Miami
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hyatt Regency Miami 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Hyatt Regency Miami Hotel Miami
Miami Hyatt Regency
Hyatt Hotel Miami
Hyatt Miami

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