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“It's in the Heart and heartrending” 3 of 5 bubbles
Review of Hyatt Regency Miami

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Hyatt Regency Miami
Ranked #45 of 124 Hotels in Miami
New York, New York, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“It's in the Heart and heartrending”
3 of 5 bubbles Reviewed August 15, 2013

I took a cruise from Miami to the Bahamas and needed a place to stay for a couple days leading up to the departure from port. I chose the Hyatt Regency Miami via a deal on priceline.com and LOCATION, LOCATION, LOCATION. Now let me start by saying the price that I received was AMAZING! You can't beat $77/night, it was the fact that I checked out the hotel online and was extremely pleased by the pictures. I arrived to the hotel and was pleasantly greeted by the doorman, shared a joke or two with the front desk, saw the bar area and schemed a plot for the evening, then I head to my room. Talk about let down, my view was the back of a building, my room was tight, I didn't have a clean iron (rust stains on the bottom) and the biggest pet peeve: the shower was awkward to operate. I guess in the end I got what I paid for, but one thing I commend them for was the bed, it was MAGICAL! Not the greatest stay I've ever had but in the end it got the job done, it was inexpensive, located in a great area, and I still got to see the sites in Miami.

Room Tip: Make sure you're high up, that's what everyone told me upon checking out. Wish I'd known...
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  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank DexJr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,910 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (404)
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Oviedo, Florida
Level Contributor
3 reviews
5 of 5 bubbles Reviewed August 7, 2013 via mobile

First impression is what makes a good start, front desk staff Emily apologized for a short time to check in. Greeted us with a smile and warmth welcome. Valet drivers never let us waited too long whenever we needed their service! Rooms are clean, spacious, and accessible to restaurants and nearby attractions. We will definitely come back!!!!

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank zee34521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
112 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 bubbles Reviewed August 7, 2013

Greetings to you!

I will start by stating two positive observations: 1. The staff here are warm and caring and I genuinely appreciated that and 2. The location of the hotel is rather good if you need quick access to downtown businesses (corporate travelers) and the airport.

That said, there are plenty of superb hotels in downtown Miami that are dramatically better options than the Hyatt Regency. This hotel would have been current and relatively "hip" in 1993 - maybe. It is terribly out of date on so many levels that it stands in stark contrast to some of the newer hotels that are right outside the door. From popcorn ceilings to awful artwork, to overly designed carpets to the wrong choice of cleaning-agent aroma in the lobby areas....I could go on and on. Elevators often did not work, walls in the room were scuffed. All access to balconies were shut down (at least in my room the sliding door was sealed shut).

If the Hyatt had funds and just today (8/7/2013) I read in USA Today that they "surprised Wall Street" with good Q2 income, they should shut this hotel down for a year and completely re-do it. It would be money well spent.

Stay at the Epic, a Kimpton property right across the street. You'll be dramatically happier and more comfortable. My company must have a corporate rate with Hyatt and my room cost $109.00 per night, without tax. Not a bad $ amount and one has to be respectful of spending corporate resources. But, I will tell all my friends and colleagues who visit Miami never to stay at this hotel, unless not-so-sexy "retro" trips to 1993 are their thing. I will also suggest to our booking professional at the company to avoid booking people here.

Not a very good experience, overall. If "poor" is too harsh a rating, I might begrudgingly rate it "average", at the very best.

Bottom line: You have much, much, much better choices. Do not stay here.

Room Tip: IF you MUST stay here (and I advise against it) choose a higher floor, away from vending machines, e...
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  • Stayed August 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ZestfulLiving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Ottawa, Canada
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed August 5, 2013

We have stayed at quite a number of Hyatt Hotels over the years but this one unfortunately did not meet our expectation. Paper thin walls, uncomfortable beds and smelly. This hotel needs updating desparately. Location was good and room was clean but thats it.

Room Tip: Do not choose a room near ice machines
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  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank NicoleL353
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santo Domingo, Distrito Nacional, Dominican Republic
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed August 2, 2013

Has been to this hotel 2 or 3 times now, The Hyatt has a very nice location as it is walking distance to Bayside and other Downtown restaurants, also next to it is the bridge that takes you to Brickell Ave with nice restaurants and night life close by.

  • Stayed July 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Miguel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Smyrna Beach, Florida
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed July 31, 2013

I was disappointed in this hotel. I have come to expect a better level of service, cleanliness and amenities from Hyatt. This hotel did not deliver.When I checked in the bathroom had not been cleaned. There was a dirty washcloth draped over the shower curtain. My internet never worked and the television only worked on two channels. I advised the front desk of my issues on three separate occasions and they did not seem interested. The hotel is located on the river and there was a charming walkway along the river to walk and get fresh air. Although not advised in the evenings. Homeless were living under the bridge next to the hotel

  • Stayed May 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Lilli S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed July 29, 2013

I stayed at this hotel during a work trip, luckily I only had to spend one night here. Staff aren't particularly welcoming or helpful, and they just simply don't know how to smile. Upon my arrival I had to ask them to clean the room, as there were breadcrumbs all over the carpet. The bathroom is simply horrible, it's tiny, dark and stinks. Furniture's all worn out.

Room Tip: Go to another hotel.
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  • Stayed July 2013, traveled on business
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
Helpful?
3 Thank Miki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Miami

Property: Hyatt Regency Miami
Address: 400 SE 2nd Ave, Miami, FL 33131-2140
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotel in Miami
#41 Business Hotel in Miami
#41 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Miami 4*
Number of rooms: 612
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Hyatt Hotels Corporation, Booking.com, Orbitz and Travelocity so you can book your Hyatt Regency Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Miami Hotel Miami
Miami Hyatt Regency
Hyatt Hotel Miami
Hyatt Miami

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