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Hyatt Regency Miami
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  • Breakfast included
  • Free Internet
Reviews (3,770)
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1,047
1,269
864
398
192
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2,090 - 2,095 of 3,770 reviews
Reviewed July 2, 2013

I’ve stayed at this hotel on many occasions, and yes, it has improved over the past two years in terms of physical condition. That said, it started at a pretty low point and now, is average at best.

The rooms are very outdated in décor; not sure if this is a Hyatt standard, or if it’s a one-off, but the furniture is bland, worn and not very functional. A lot of noise from the streets and canal can be heard in the room (be sure your room does not face the very loud bridge); there is apparently no soundproofing on connecting room doors, either. High-speed internet is slow, and while the hotel has nice TVs, there are no HD channels, so all channels are somewhat blurry.

The restaurant and bar are OK – nothing fancy, but decent for a quick meal.

Front desk service is very attentive, but curiously, there is no express check-out – you must stop at the desk or kiosk to check-out and receive a statement.

All in all an OK stay, but this tired hotel does not live up to a “luxury” hotel brand promise.

Room Tip: stay away from bridge-facing rooms to avoid excessive noise
  • Stayed: June 2013, traveled on business
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5  Thank Louis59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013

The hotel has seen better days. The room was outdated and needed some serious cleaning, specially the carpet which was stained all over. The bathroom was small and also antiquated. Location is great but with many other options within a one mile radius, and at similar rates, you should probably skip this hotel. Service was good and while the front desk and valet parking staff was very polite that still does not make it up for the quality of the rooms. I don't plan to be back.

  • Stayed: June 2013, traveled on business
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3  Thank Eduardo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2013

The last reviewer wrote "immaculately clean" or similar.... I can't believe we're talking about the same hotel...
This place definitely needs a makeover/update. Furniture is ok, a bit worn in places, carpet seems dirty and not well vacuumed, the whole room could use a dusting, old fashioned and not very practical arrangement in the room, making everything a bit snug. Room Has a balcony but patio door is sealed shut. A/c smells a bit funky. Another guest checking in at the same time asked how many stars the hotel has, and when told "5 stars", walked away, and murmured "i can't believe this is supposed to be a 5 star hotel!"

  • Stayed: June 2013, traveled on business
    • Cleanliness
3  Thank cbcos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

This hotel was immaculately clean. The price was surprisingly very affordable. We had a great view, 22nd floor. Great service at the front desk as well as the servers, overall, very impressed. Very easy to find and central to the area. Will return on our next trip to Miami.

  • Stayed: June 2013, traveled with family
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2  Thank brananward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

big, clean , comfortable room , Excellent, helpful staf, great location, not far from bayside and dawntown
rates are fairly for this hotel
only thing that is very noisy , i think because it was the American independance day and also , final basket match between Miami and indiana

  • Stayed: May 2013, traveled with family
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Thank experiences9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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