Good location downtown.
Check-in process easy; no problems. Staff friendly and helpful.
Room was clean, however there were stains on the bedding and the carpet. Carpets need to be steam cleaned or redone. The decor was a bit dated, the hotel could do with a face lift.
I personally did not like the balcony doors not being able to be opened. It would have been nice to have access to the balcony.
My major peeve is that you had to pay for wifi for every gadget you had. With computer and iPad the cost does add up per day.
Valet service was quite efficient. Less than 5 minutes wait for a taxi.
Room service was good. How ever I found the room service menu a bit limited.
Dinning at the restaurant was good, service was very good.More