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“Needs better lighting” 4 of 5 bubbles
Review of Hyatt Regency Miami

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Hyatt Regency Miami
Ranked #44 of 124 Hotels in Miami
Ocala, Florida
Level Contributor
49 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Needs better lighting”
4 of 5 bubbles Reviewed March 3, 2013 via mobile

Stayed here 4 nights for a conference. Rooms were a nice size. View from 21st floor was very nice. The only problem I had was the lighting. It was terrible trying to put makeup on and doing my hair. When will these hotels learn that a nice mirror and light at the desk would help so much!! The staff were all very friendly and helpful. Meals at the hotel were all very good although on the high side (you pay for the convenience).

Stayed February 2013, traveled on business
Helpful?
Thank jesathome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (402)
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UK
Level Contributor
76 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
2 of 5 bubbles Reviewed March 1, 2013

We stayed here for one night prior to leaving on a cruise. The hotel is located in the business district but close to the port. It was selected by our cruise company and definitely not the type/quality of hotel we would have chosen.

On arrival it was extremely busy and not particularly attractive - there was a large event going on the convention centre and there was a queue for check in.

Our room was on the 14th floor, was quite large but lighting was extremely dim. I took my shoes off and immediately noticed the carpet was sticky and badly stained. The layout was strange with a three quarters height wall dividing the bathroom area from the main bedroom area. In this space is just a handbasin and the rest of the bathroom is behind a separate door but is very small with a low sided bath only really suitable for showering. It was clean but shabby.

The whole hotel needs a total refurbishment and we couldn't wait to check out next day.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank xxGlitterxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Miami hotels

Level Contributor
148 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed February 28, 2013 via mobile

I cannot believe I am writing this about a Hyatt.
I checked in and paid $420 for one night and $30 parking fee so I expected excellence.
What did I get for my $420 room
1- The trashcan was not emptied out after the past guest checked out
2- One of the pillowsheets was obviously stained and I posted a picture
3- The furniture is too old and full of scratches and dings
4- The bathroom was too old and in bad need of updating because black spots are apappearing on the caulking of the bathtub

So please tell me: is that all worth the $420 per night rate?

On the other hand they are taking extra care of the lobby to make it look lavish and luxurious!

  • Stayed February 2013
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank PeterTravelAdvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubrovnik, Croatia
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

High class hotel, nice surrounding near main street. Visiting this hotel on our way to Carribean cruising. Large room and two queen bed I loved it . Nice Miami view from the window. Very clean and quite. Professional and friendly staff. Recommended to all Miami visitors.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank dubes360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

Great location in downtown Miami. Convient for business or pleasure. Staff were most helpful and courteous. I would have no reservations about staying there again. Views were outstanding. My room lacked a microwave and frig.

Room Tip: Higher rooms have better water views.
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Iwanttobeontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Western Australia
Level Contributor
94 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed February 23, 2013

Stayed for one night – room was large and comfortable despite the hotel being old and in need of a refurbishment in some areas – the room we had which was a Miami Suite provided great views out to the marina.

Staff members were friendly and helpful – breakfast was excellent.

Gym was small but did the job. Beds were super comfortable. Room service was prompt and the menu provided a reasonable selection.

Good stay for a pre-cruise hotel – taxi ride was around $10 to the cruise terminal.

Room Tip: Ask for a Marina side room
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Giboos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed February 20, 2013

We just spent 3 nights at the Hyatt. The major plus for it was its location adjacent to the convention center, which was why we were there. Otherwise, the hotel needs a lot of help. While it looks good at first glance, once you're actually there it becomes clear that it's getting old and needs a renovation, as well as some attention to staffing quality. Not worth the room rates they're charging at all.
Some things we noticed:

While front desk staff were nice and helpful in general, when we objected that we had been charged for 3 nights of (expensive) valet parking even though we didn't have a car, the desk employee removed the charge without a word of apology or even explanation.

Restaurant staff would slosh juice and coffee all over the place when pouring, without a second thought. And we were charged for full breakfast buffet instead of continental buffet, but we caught it before we paid.

When asking how to get to a particular restaurant in walking distance of the hotel, the staff in front tried to get us to go to a different place because they didn't know where the first one was.

Have to use key card to use elevators, but the cards would only work about 1/4 of the time, so each time you're in an elevator, people keep inserting and re-inserting their cards for a while trying to get to their floors.

Room was clean but dated, with old furnishings and doors, and large unsightly stains on carpet.

LOUD plumbing noises all night.

TV would turn on with difficulty, and with only audio half the time. Serviceman who came gave advice of turning off and on repeatedly until images came on too.

Would not stay here again.

Room Tip: For a really good room, stay at a different hotel.
See more room tips
  • Stayed February 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Alexander M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Miami

Property: Hyatt Regency Miami
Address: 400 South East Second Ave, Miami, FL 33131-2197
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotel in Miami
#41 Romantic Hotel in Miami
#41 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Miami 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Hyatt Regency Miami Hotel Miami
Miami Hyatt Regency
Hyatt Hotel Miami
Hyatt Miami

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