This was my first stay at the Hyatt Regency Miami and first stay in quite some time in a Hyatt branded property. Good location downtown and right on the river.
Check in was fast and efficient. Front Desk Attendant recognized my Gold Passport status and quickly moved me through the check in process. One miss for the front desk was that I was not asked during check in if I had stayed at the property before. It would have been beneficial to get an explanation of facilities and hotel offerings.
My room was on the 19th floor. The room was nice and very quiet. Upon settling into the room, I realized the TV was not working, so on my next trip down to the front desk I asked them to have someon check. By the time I got back up to the room later that evening it had been fixed.
The room was nice, although not to well laid out for convenience. The sitting chair and ottoman were next to the TV, so not really in a good place to be able to relax and watch the TV. This was the first hotel room I have been in that actually had a good sized walk in closet. Definitely plenty of space for all the luggage and hanging of clothes. The furniture was in good shape. The bathroom was a little odd given the layout and the door opening out from the toilet / shower room to the closet / sink area.
The fitness center was pretty good. Could use a little more equipment and maintenance on existing equipment. Plenty of towels and headsets available for use. They even had cold, damp clothes in a refridge for use after your workout. Great touch and not something seen to often in most hotels.
I was able to enjoy the lobby bar / restaurant on two occasions. Both times, I spent several hours taking up a high top table in the bar area working and enjoying the views of the river. The wait staff are very responsive and friendly. Both Angelica and Alberta were great servers and took awesome care of me for two evenings. The food was very good as well. I especially enjoyed the fresh local grilled mahi mahi sandwich. I highly recommend.
For business trips, I would recommend this hotel for its service and facilities.
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- Also Known As:
- Hyatt Regency Miami Hotel Miami
- Miami Hyatt Regency
- Hyatt Hotel Miami
- Hyatt Miami