I typically stay at Marriotts but thought I'd give Hyatt Regency a try. Easy to get to in downtown Miami. Easy to walk to a few downtown sights. Even though I wasn't a member of their points program upon check-in, they upgraded me to a suite without my even asking. i certainly had not expected that. Not a great view but very comfortable room. Easily as nice as the Marriott Biscayne Bay a mile or so away. I opted to eat in their restaurant and chose their evening special. Very reasonable and plenty of food. Better than most hotel food.
Service was friendly. From the front desk agent to the restaurant staff, everyone we came in contact with over two days was excellent. I will stay there again.More