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“room was not clean .I saw roaches in the TV cabin.room...”

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Days Inn Miami International Airport
Ranked #96 of 122 Hotels in Miami
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1,072 reviews from our community

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Marathon, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 31, 2013

What can I say, absolutely horrible service. We ended up going somewhere MUCH better. First off we got to the desk where we had to wait in line after the guy in front of us was pissed because his reservation was cancelled due to his credit card being declined. After the long wait, we handed the guy our reservation printout and he told us he could not find our reservation. After a while of searching in his database he found that our reservation had been cancelled, to guess what.... The same thing as the guy before us. The card was declined. We even called the credit card company and they confirmed that the reservation was indeed charged to the card and that there was no decline. The guy behind the desk didn't seem to care. They had given the room to someone else. We were very pissed for the fact that we had been traveling (by car) the whole day and then to be told that we don't have our hotel room anymore. We were mad and even confronted them about why they never tried contacting us via phone or email. That's the whole reason of making us fill out those lines for reservations. Jose was the name of the guy behind the desk, he didn't care and pushed us out the door so he could finish skyping with his family.WHAT A GREAT STAFF YOU HAVE THERE!!! NOTTTTT. In the end, we are VERY thankful for them doing this because we found a MUCH BETTER hotel for a cheaper price in the same general area. We won't be making the mistake of EVER staying there again.

Room Tip: The best tip... Don't waste your time here
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  • Stayed March 2013, traveled on business
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1 Thank Mgardner_19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tequesta_1, Guest Relations Manager at Days Inn Miami International Airport, responded to this review, October 17, 2013
Thank you for your review. We are glad that you were satisfied.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Miami International Airport

Property: Days Inn Miami International Airport
Address: 7250 NW 11th Street, Miami, FL 33126-1903
Phone Number:
Location: United States > Florida > Miami
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #96 of 122 Hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Miami International Airport 2*
Number of rooms: 103
Official Description (provided by the hotel):
Close To Miami International Airport with free shuttle service, free hot breakfast and free Wi-Fi. Have fun in the sun at our Days Inn Miami International Airport Hotel near Miami Seaquarium. Our non-smoking Miami hotel is minutes from great shopping, dining and sightseeing. Miami International Airport is just two miles away and we offer free airport shuttle service. Brighten your morning with a free hot breakfast and read your free newspaper. Enjoy an afternoon swim in our outdoor pool and work up a sweat in our fitness center. Free Wi-Fi Internet access keeps you connected to home or the office, while our game room is the perfect spot to end your evening. Our Miami, Florida hotel offers a guest laundry room, parking for a nominal fee, 24-hour front desk service and handicapped-accessible rooms. ... more   less 
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Also Known As:
Days Inn Miami International Airport Hotel Miami
Miami Days Inn

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