If you are even thinking of having your wedding here, think twice. Ours was a total disaster. I had reservations about using this Hotel based on previous reviews on TripAdvisor but my fiancé was won over by the presentation by Miriam and Janette. Well many of the negative Hotel reviews proved to be all too true. We had major Air conditioning problems with our rooms and the day of the wedding the brides room had a catastrophic plumbing leak which flooded the room. We were only moved after we demanded a new room and we had to move ourselves. The rooms themselves are dated and as many reviewers have noted, lacking some basic amenities.
The event itself went downhill when our catering contact, who had already given her two week notice, left our event at the start of our dinner. We had to manage the staff ourselves to some extent and the service was uneven and slow. The bride even had to track someone down for the wedding cake. There are many more details but suffice it to say the most important event of our lives was ruined. The Hotel itself is scheduled to close and be torn down. My guess is the morale of the employees is pretty much zero. We tried to get some satisfaction for all our trouble and all we got were a lot of apologies and an offer of a discount and a waiver of some services we never even got. RUN don't walk away from this disaster of a Hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia and Jetsetter so you can book your Palmeiras Beach Club at Grove Isle reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Grove Isle Hotel And Spa
- The Grove Isle Hotel Miami
- Grove Isle Hotel