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“Cozy and away from it all.” 5 of 5 stars
Review of Palmeiras Beach Club at Grove Isle

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Palmeiras Beach Club at Grove Isle
Ranked #75 of 121 Hotels in Miami
Maitland, Florida
Level Contributor
68 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Cozy and away from it all.”
5 of 5 stars Reviewed August 30, 2012

This small boutique spa has amazing treatments and therapists, they really go above and beyond. I'm sad to say I lost a turquoise earring there somewhere on site so if found please let me know, it's a stud earring. The jacuzzi tub facing the water is real secluded and the people are friendly, this is not a stuffy pretencious feeling. Real comfortable and professional, I loved this little cottage. It's a gem!

Room Tip: I did not use the valet, I took my chances to park on property nearby and there were no tow signs. I...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Milldale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben L, Manager at Palmeiras Beach Club at Grove Isle, responded to this review, November 20, 2012
Milldale,

I am delighted to hear that you enjoyed your spa experience with us at Grove Isle Resort and Spa. We are lucky to have such a special location, facility and staff; it allows for a tranquil yet professional environment.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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375 reviews from our community

Traveler rating
    147
    89
    57
    37
    45
See reviews for
84
139
22
28
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 17, 2012

Beautiful, peaceful setting. The grounds are meticulously manicured. The rooms are clean and spacious. My wife and I traveled with our 20 year old daughter and 17 year old son. We requested and received adjoining rooms. The service was above average with the exception of room service. All in all I would definitely return in the future.

  • Stayed August 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank swdea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben L, Manager at Palmeiras Beach Club at Grove Isle, responded to this review, November 20, 2012
Sweda,

Thank you for your comments! Our location and setting is quite magical with amazing views of the bay, Miami Beach and Key Biscayne. I have shared your feedback regarding room service with our restaurant manager and we have created systems to improve this for the future. I am happy that you enjoyed our over sized guest rooms and professional staff and look forward to welcoming you back to Grove Isle Hotel and Spa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Worth, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 13, 2012

Grove Isle is a wonderful hote! It sits right on the bay so all you see is water outside of your room! The food is delicious, they have a 4 star restaurant on-site, the spa is awesome and you will have a great time - guaranteed!!

Room Tip: Ask for room 101! It's awesome and the view is incredible! All you see outside your sliding glas...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Carol W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben L, Manager at Palmeiras Beach Club at Grove Isle, responded to this review, November 20, 2012
Carol W.,

We appreciate your authentic feedback! All of our guest rooms have full water views and terraces. Our restaurant provides a fresh and exciting menu with an excellent wine selection. The Spa at Grove Isle is proud to have one of the few authentic Watsu pools on the east coast and an extensive list of massage and facial services in a comfortable and professional atmosphere. We look forward to welcoming you back to Grove Isle in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
myob
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed August 6, 2012

Great food and quiet weekend on the waters edge on Biscayne Bay. Very relaxing spot just moments from the hub bub of Miami. We loved being on a private island just moments from the grove. Had a lovely lunch and then snoozed on a comfy chaise on the edge of the bay. Very attentive pool bar service.

Room Tip: bay view is super
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank nutz4oman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 6, 2012

Awful hotel. Old, worn down and not clean. Roaches the size of softballs are there waiting to greet you when you check in to your room. The ceiling fan, phone and AC did not work. In addition the Hotel book mentioned a mini bar stocked with items however this did not exist. No vending machines, ice machines, gift shop or anyway to fine a simple bottle of water in this hotel. You are on your own once room service closes! Since you are on a small island you are pretty much out of luck if you are thirsty at night. The room itself felt dirty (the floors had stains all over, bathroom too) and the bed was so droopy and old I felt like I was staying someplace that had not been updated since 1970. The Pool was very dirty too like it had not been cleaned in months. Lack of towels around the pool area showed me that service is not a priority for this hotel. The whole feel of the hotel was old, musty and needed a face lift bad. At least at night it looked less dirty and beat up, maybe it was just the poor lighting.

On a positive note the food at the restaurants was excellent. It was a shame that a great chef decided to waste his talents at a run down, beat up dump like this.

Room Tip: Do not stay here. if you do make sure you get a room with an AC unit that works and bring plenty of...
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  • Stayed August 2012, traveled with friends
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank saulbcooper23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Cruz de la Sierra, Santa Cruz, Bolivia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 2, 2012

Bad service, expensive restaurant, worms and mold in the bathroom, etc. etc. PLUS, they double charged my credit card and charged the resort fee (which I didn't even know about) 3 times! The resort was aged and empty. The pool did not look clean and there was no one at the door or at the front desk when we arrived. What did way pay for?

Room Tip: Ask for a room facing Key Biscayne
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  • Stayed July 2012, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank Tammy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMGroveisle, General Manager at Palmeiras Beach Club at Grove Isle, responded to this review, April 24, 2013
Thank you so much for posting a review on TripAdvisor. I am disappointed that your visit with us was not as pleasant as we all would have liked. Your feedback is vital for us to address our shortfalls as well as perfecting our service going forward. I do hope that you return in the future and give us the opportunity to impress you with the service and regain your confidence in the Grove Isle Hotel and Spa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed July 27, 2012

This hotel's website is misleading. My friend and I booked from the pictures online. Looks are deceiving.
Our first surprise, was the hidden mandatory $24.00 per day parking. Imagine our surprise when this was told to us from the front desk. Second surprise was the unclean bathroom. The bathroom looked as as it's not scrubbed properly. Third surprise, was our bottle of water that was missing when we returned to the room after a day of sight seeing. Fourth surprise, is the hidden resort fee of $25.00 per day. Once again, these fees are not listed on the website. Fifth surprise, for the amount of money spent one would expect a room that is better than the Marriot or even Holiday Inn. Our room was subpar. The most annoying surprise was that the ac was broken. Because of that we were not able to adjust the air. I was ok, but my goddaughter and friend were freezing. You cannot read the screen of the ac therefore you are clueless about the number.

BEWARE!!! We booked with Orbitz and they tried not to honor the price. We were told, the discount is too low. We fought to get it honored.

Plus side: Staff was friendly.

Do not waste your money to come here.

  • Stayed July 2012, traveled with friends
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank cdbeauty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palmeiras Beach Club at Grove Isle

Property: Palmeiras Beach Club at Grove Isle
Address: 4 Grove Isle Dr, Miami, FL 33133-4125 (Formerly The Grove Isle Hotel & Spa)
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in Miami
#23 Luxury Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palmeiras Beach Club at Grove Isle 4*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Travelocity, Hotwire and Jetsetter so you can book your Palmeiras Beach Club at Grove Isle reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Grove Isle Hotel Miami
The Grove Isle Hotel And Spa
Grove Isle Hotel

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