We stayed at this Holiday Inn on April 3rd, 2014 for just one night as we were taking a cruise the next day. It is just across the street from the Bayside Marketplace which was a fun place to go for a couple of hours. The hotel itself is clean and comfortable and the rates very affordable. We did not have enough time to fully explore the hotel. Unfortunately, the front desk staff needs to admit when they have made an error and not try to make it look like the customers fault. When I initially made our reservations, weeks in advance, I made the mistake of booking a day earlier than I should have. I immediately called to rectify and thought it was settled. On arrival I was told that my reservation was cancelled because we did not show on the date of reservation. After explaining what happened to the desk person I was told "we'll see what we can do". It certainly would have been better had I brought my confirmation email with me. So, I will take the blame here but I was not happy with the attitude from the front desk. ...
- Official Description (provided by the hotel):
- Located in the heart of downtown Miami, across from Bayside Marketplace, with over 96 specialty stores and 14 renowned restaurants. Overlooking Miami's Biscayne Bay, the Holiday Inn is just minutes away from the Port of Miami, American Airlines Arena, and the Performing Arts Center. Business guests will appreciate our proximity to Miami's government centers, financial district, banks, accounting and import/export firms. Our entire staff takes pride in providing a friendly and pleasant environment. We would like the opportunity to host your next visit to Miami!Great News! Our new Restaurant Grill is now open. Featuring an American-Italian continental cuisine with an interactive Sport Lounge; also completed is the replacement of guestroom’s window. - The transformations is fantastic with noise reduction, storm resistant glass and phenomenal views of the port of Miami can now be enjoy from all rooms facing bayside. Phase II of our property improvement begins on September 1 through November 15, 2011 and it consists on the renovation of the first floor commercial area, includes new floors, ceilings, registration desk and lobby and the front doors. You are going to love the end result… ... more less
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- Also Known As:
- Holiday Inn Port Of Miami Downtown Hotel Miami
- Holiday Inn Port Miami Downtown
- Holiday Inn Miami
- Miami Holiday Inn