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“Very good stay!”

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Holiday Inn Port of Miami Downtown
Ranked #53 of 123 Hotels in Miami
glasgow
Level 6 Contributor
111 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Very good stay!”
Reviewed May 5, 2014

We stayed at this hotel for one night pre-cruise. Taxi cost $30 including tip from Miami airport. Check in was a breeze. We were attended to by a very cheerful young man. We had asked for, and were allocated, a high floor room overlooking the bay. The room was one of the refurbished ones, and suited us fine. No problems with it whatsoever.
We arrived off a transatlantic flight, and did not feel like food when we arrived. We went a short walk across the road to Bayside shopping mall, then back to bed as we had been travelling for 18 hours.
Next morning we went back over to Bayside and had breakfast at a Cuban café, who did a special of bacon, eggs and coffee for $5.95 if I remember correctly.
Check out was very quick, and the bellboy got us a cab to take us to the ship. Cost was $10 plus tip.
This hotel is perfect for staying a couple of nights either pre or post cruise.

  • Stayed April 2014, traveled as a couple
    • Value
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Helpful?
1 Thank GlasgowRobbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, May 7, 2014
Dear GlasgowRobbo,

Thank you for choosing to stay with us at the Holiday Inn and for letting us know you had a wonderful stay! I am pleased to hear you enjoyed the staff, location, room, and all we have to offer. We are in a location near so much, with easy access to the airport and the port. Please come back and stay with us again on your next trip back to Miami.

Kind Regards,

Donna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Value
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Sydney, Australia
Level 6 Contributor
74 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed May 4, 2014

Stayed one night prior to a cruise, small room, was all that we required. Breakfast was basic. Paid $250 night which was overpriced even though we booked 6 months in advance. Close to port though. Would stay again if got a better price.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank gogo65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, May 7, 2014
Dear gogo65,

Thank you for taking the time to give us feedback regarding your stay with us! I am sorry you thought we were overpriced. We do work hard to insure we are a good value and provide our guests with an excellent stay. We do hope you will stay with us again.

Kind Regards,

Donna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paphos, Cyprus
Level 4 Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 1, 2014

We stayed here again for three nights pre-cruise and chose it for its location across the road from the Bayside Market and close to other facilities including a good sized CVS drugstore and a couple of liquor stores. With my having limited mobility, this was an important factor in our choice. It had been two years since our previous stay and we were allocated a large room and bathroom with two queen beds, a fridge, coffee maker and microwave. The bathroom had a walk-in shower and a hairdryer. Breakfast was not included in our price but could be obtained in the hotel's restaurant. While showing signs of age, the room proved very comfortable. A problem with the hairdryer and a leaking water inlet to the toilet were quickly dealt with once reported. The biggest problem was the lifts which are ancient and incredibly slow. A notice by the lifts warned of an upcoming upgrade but, unfortunately, was not done while we were there. The front desk staff were all helpful and pleasant and overall, the stay was enjoyable. As a pre or post cruise stop, the hotel is ideal and you can see the cruise port from the rooms. Bayside Market provides a variety of shops, bars and restaurants and we enjoyed a cruise round the local area on one of the sightseeing vessels at the waterfront.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank timcyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, May 7, 2014
Dear timcyp,

Thank you so much for taking the time to let us know you enjoyed your stay with us! I greatly appreciate your feedback as we are always looking for ways to improve. I am glad you enjoyed our staff, the spacious room, great views, and our convenient location in Downtown Miami. We appreciate you choosing to stay a couple of times. We look forward to seeing you back again on your next cruise out of Miami.

Kind Regards,

Donna
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Berkeley, California
Level 6 Contributor
479 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
Reviewed April 26, 2014

here for one night, pre-cruise. good location to port if you are not worried about having to stay in south beach. right across from Bayside Marketplace and very near to old downtown. a CVS is 2 blocks south. the guest relations people are nice and helpful. the room has been updated and comfortable but the bathroom walls and door show the age of the buidling despite the remodel of the bathroom. internet works fine but we did need a password even though they claim you don't. we were in room 500, facing the back. the good thing is that the room is not adjacent to other rooms; the bad is that during the day, because it is between the staircase and a housekeeping room is there will be noise at the (necessary) housekeeping staff goes about their business and uses the stairs. a BIG wishlist for this hotel and other hotels is to install slow-closing room doors that are softer to close because no one enjoys hearing doors slam closed (and most people do not attempt to slow down the door themselves). many cruisers i ran into repeatedly stay here and i would too. if i were in miami for two or more nights i would consider staying in south beach. overall HIPOM is a good value.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flashncrash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, April 30, 2014
Dear flashncrash,

Thank you so much for choosing to stay with us before your cruise and for taking the time to give us great feedback! I am happy you enjoyed your stay, including the staff and the wonderful location. I appreciate your comments as we are always looking to improve all areas of the hotel. I am sorry about the inconvenience with the noise you experienced. We do hope to see you back again soon for a visit.

Kind Regards,

Donna
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Troy, Michigan
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 25, 2014

Stayed here after a cruise because it was close to the port. Very friendly and accommodating staff. Was able to check in early (10:00 a.m.) without a problem. Close to shopping, restaurants and a double-decker bus tour began right in front of hotel. Would be an excellent choice pre or post cruise. Would definitely stay here again,

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank MarieY556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, April 30, 2014
Dear MarieY556,

Thank you so much for letting us know you had a great stay after your cruise from the Port of Miami! I am happy to hear you enjoyed our attentive staff and the great location we have in Downtown Miami. We are fortunate to be located near so much within walking distance. Please come back and visit us again when you return to Miami.

Kind Regards,

Donna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, Connecticut
Level 5 Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed April 24, 2014

We stayed here again. Everything was fine with the exception of he elevator issue. Please have this fixed for us in April 2015. You cant beat the location of this hotel. The buffet was good, a bit overpriced but you are in Miami. See you next year.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank jdoggcruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, April 25, 2014
Dear jdoggcruiser,

Thank you so much for staying with us again on your return to Miami! I appreciate you taking the time to let us know you enjoyed your stay again, especially our great location and the buffet in our restaurant. Thank you for your patience on our installation of all new elevators. The 2nd new elevator was completed today, with only 1 more to go. That will be done by August. So yes, we will have all new elevators when you come back next year. I cannot wait to hear how you like the greatly improved ride. We look forward to seeing you back again.

Kind Regards,

Donna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, MD
Level 4 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 22, 2014

You've already read that the location is great, so I don't have to mention it again. Yes, 1 working elevator was AWFUL, especially on a morning where 90% of the hotel is checking out at the same time with loads of luggage to go board their cruise ship. It was very frustrating to wait and wait and every time the elevator door opened, it was full of people and luggage......but because I was staying on the 2nd floor, I decided to push the "up" button hoping to get into an empty elevator coming up from the main floor. Guess what? IT WORKED!!!!! I'm sure in the next few months, they will have their new elevators and this won't be an issue any longer.

The staff was amazing and let us check in at 10am Friday morning. Again, we stayed on the 2nd floor and had a great view of Bayside Marketplace. The room was clean and the beds were comfortable...even my 17yr old said that the sofa bed was comfortable. I can't comment on the food because we did not eat here. Would I stay here again? Absolutely!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shaygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review, April 25, 2014
Dear Shaygirl,

Thank you so much for taking the time to give us great feedback regarding your stay, and for choosing to stay with us! I truly appreciate your patience while we are nearing the end of our installation of all new elevators. I am sorry it was not good. We will be completely done with all in the next couple of months. I am pleased to hear you enjoyed your clean comfortable room, our great staff and you are right...the location. Please come back and visit us soon and enjoy our new high speed elevators.

Kind Regards,

Donna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Port of Miami Downtown

Property: Holiday Inn Port of Miami Downtown
Address: 340 Biscayne Boulevard, Miami, FL 33132-2211
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Romantic Hotel in Miami
#39 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Port of Miami Downtown 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
Located in the heart of downtown Miami, across from Bayside Marketplace, with over 96 specialty stores and 14 renowned restaurants. Overlooking Miami's Biscayne Bay, the Holiday Inn is just minutes away from the Port of Miami, American Airlines Arena, and the Performing Arts Center. Business guests will appreciate our proximity to Miami's government centers, financial district, banks, accounting and import/export firms. Our entire staff takes pride in providing a friendly and pleasant environment. We would like the opportunity to host your next visit to Miami!Great News! Our new Restaurant Grill is now open. Featuring an American-Italian continental cuisine with an interactive Sport Lounge; also completed is the replacement of guestroom’s window. - The transformations is fantastic with noise reduction, storm resistant glass and phenomenal views of the port of Miami can now be enjoy from all rooms facing bayside. Phase II of our property improvement begins on September 1 through November 15, 2011 and it consists on the renovation of the first floor commercial area, includes new floors, ceilings, registration desk and lobby and the front doors. You are going to love the end result… ... more   less 
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Also Known As:
Holiday Inn Port Of Miami Downtown Hotel Miami
Holiday Inn Port Miami Downtown
Holiday Inn Miami
Miami Holiday Inn

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