Stayed at this hotel for two nights before going on a cruise. My husband is very picky, and we chose this hotel because of its location, as it was across the street from the cruise terminal. When I walked in the front lobby, I felt like I was at a 5 star hotel; the decoration is amazing, really colorful, and catchy. The check in agent was extremely helpful, was always smiling and eager to help. She had great knowledge of the area and gave us various tips of what to do in Miami, as well as on the cruise. Since this was our first time in Miami and on a cruise ship, we were completely clueless, bus she really helped us out (her name is Renata, so ask for her when you stay in this hotel). We felt like royalty.
Unfortunately, the rooms weren't up to par with what we expected and they need a little refurbishing, but it wasn't a "make it or break it" for us. Great service though, would definitely stay here again.
- Official Description (provided by the hotel):
- Located in the heart of downtown Miami, across from Bayside Marketplace, with over 96 specialty stores and 14 renowned restaurants. Overlooking Miami's Biscayne Bay, the Holiday Inn is just minutes away from the Port of Miami, American Airlines Arena, and the Performing Arts Center. Business guests will appreciate our proximity to Miami's government centers, financial district, banks, accounting and import/export firms. Our entire staff takes pride in providing a friendly and pleasant environment. We would like the opportunity to host your next visit to Miami!Great News! Our new Restaurant Grill is now open. Featuring an American-Italian continental cuisine with an interactive Sport Lounge; also completed is the replacement of guestroom’s window. - The transformations is fantastic with noise reduction, storm resistant glass and phenomenal views of the port of Miami can now be enjoy from all rooms facing bayside. Phase II of our property improvement begins on September 1 through November 15, 2011 and it consists on the renovation of the first floor commercial area, includes new floors, ceilings, registration desk and lobby and the front doors. You are going to love the end result… ... more less
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- Also Known As:
- Holiday Inn Port Of Miami Downtown Hotel Miami
- Holiday Inn Port Miami Downtown
- Holiday Inn Miami
- Miami Holiday Inn