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All reviewsbayside marketplaceport of miamipre cruisedirectly across the streetbubba gumpshard rock cafecruise terminalthe american airlines arenabiscayne blvdhotel is perfectshopping and restaurantscab ridetwo double bedshotel restaurantstayed one nightsouth beachbay view
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Reviewed May 9, 2013

Conveniently situated this is a well run friendly hotel with clean and functional rooms. But... there was only one lift working plus a service lift. We were on the sixth floor and the lifts were full when they reached us. We asked a member of staff where the stairs were and he directed us to a fire escape which had no access to the lobby. It took twenty minutes to get from our room to the lobby. If you want a convenient hotel room to stay in this is perfect. If you want to actually get out of the hotel it is not for you.

  • Stayed: April 2013, traveled as a couple
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Thank TeraUpminster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandro N, Manager at Holiday Inn Port of Miami Downtown, responded to this reviewResponded May 24, 2013

Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst I am pleased with the good comment, we truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept my apology for the shortcomings you have experienced during your stay. We are continually reviewing the products and service we provide, therefore guest feedback is very important to us.

Again, we wish to thank you for your input and hope to see you the next time you travel to our area.

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Reviewed May 8, 2013

I know what your thinking Holiday Inn Really??? But yes I love a place that concentrates their efforts on keeping their rooms clean and they do a hell of a job!!! If anyone reading this have any doubts please send me an email. The mall across the street is nice and also you're within walking distance from American Arena...watch a game or got to Bongos Nightclub which is owned by Gloria Estafan...Great Job Holiday Inn and your staff at Port of Miami!!!! I will be back next year!!

Room Tip: I was on the southwest side of the hotel....10TH Floor
  • Stayed: March 2013, traveled as a couple
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Thank Dnyce22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole J, Front Office Manager at Holiday Inn Port of Miami Downtown, responded to this reviewResponded May 11, 2013

Thanks so much for your kind review!!!! We appreciate it so very much and are so glad that our team made your travel experience one to remember!! We are extrememly pleased that our staff provided you with great service during your recent stay. We look forward to seeing you next year if not sooner. Thanks again.

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Reviewed May 7, 2013

Great hotel to stay at if you want to enjoy Miami prior to cruising. The cost of the taxi from the airport to the hotel was $25 and hotel to Port of Miami is $10-$12. My husband and I were able to walk across the street to Bayside Marketplace for lunch and dinner.

  • Stayed: April 2013, traveled as a couple
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2  Thank mrsd0428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole J, Front Office Manager at Holiday Inn Port of Miami Downtown, responded to this reviewResponded May 11, 2013

Thank you for taking the time to give us your feedback on your recent stay with us. Our location is very convenient to the Port of Miami and we are pleased to know that was helpful for you. We hope the cruise was a great one and look forward to seeing you soon!

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Reviewed May 1, 2013

This was the second time we stayed at the Holiday Inn prior to embarking on a cruise leaving from the Port of Miami. Not only is it just a hop, skip and a jump from the Port, the Bayside Market is across the street providing restaurant choices, as well as shopping and entertainment. The rooms are nice, the staff polite and access to your ship is great. Enjoy your stay at the Holiday Inn if you arrive prior to leaving on your cruise!

  • Stayed: April 2013, traveled with friends
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1  Thank Adriana2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole J, Front Office Manager at Holiday Inn Port of Miami Downtown, responded to this reviewResponded May 11, 2013

Thank you for taking the time to give us your feedback on your recent stay with us. Our location is very convenient to some of the main attractions in the Downtown Miami area and we are pleased to know that was helpful for you during your stay. We hope the cruise was a great one and look forward to seeing you soon!

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Reviewed April 30, 2013

Booked due to location to port of Miami for a cruise we booked. Front line staff was great, very helpful, requested 12:00pm check out due to cruises not checking anyone in till after noon, they were more than accomodating. Nice location, literally took a 10 minute cab drive and we are at the docks dropping off bags, and walking on the boat 10 minutes after that. For any cruise we take out of Miami, the HI has a customer with me.

Room Tip: Ate dinner at their restaurant, and it was actually pretty good. Coffee in room was nice.
  • Stayed: April 2013, traveled as a couple
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Thank Cynthia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole J, Front Office Manager at Holiday Inn Port of Miami Downtown, responded to this reviewResponded May 11, 2013

Thanks so much for the kind review of your recent stay with us. Our hotel is located very convenient to the Port Of Miami and we are pleased to know that was accommodating for you during your stay. We are also very pleased that you found our staff to be very helpful and pleasant and we appreciate you taking the time to share your experience. We are also glad that we had the pleasure of having you at our restaurant and we will pass along your praises... We hope to see you again soon!

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