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“Nice for cruising”

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Holiday Inn Port of Miami Downtown
Ranked #55 of 127 Hotels in Miami
Reviewed April 27, 2013 via mobile

This hotel is very nice if u need to stay before or after cruising. Right across from bayside mall. Very nice comfortable beds. Room r clean. Very nice view of bay from our room on 8 th floor. Walking distance from lots of area attractions. Great service.

  • Stayed: April 2013
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1  Thank NPT1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole J, Front Office Manager at Holiday Inn Port of Miami Downtown, responded to this reviewResponded May 11, 2013

Thank you for taking the time to write a review on your recent stay with us. Our location is very convenient to some of the main attractions in the Downtown Miami area and we are pleased to know that was helpful for you during your stay. It is always a pleasure to hear that you experienced great service at our hotel. We hope the cruise was a great one and look forward to seeing you soon!

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990 - 996 of 2,410 reviews

Reviewed April 27, 2013

We were back to this hotel for the 3rd time and stayed for 2 nights before embarking on our cruise. Upgrades near completion and the common areas look amazing. Front desk staff are always welcoming and again accommodated our request for a room with a view. Pool area was upgraded with new seating and we took full advantage each morning and evening. We stayed on the 9th floor and not a sound could be heard from other guests. Breakfast in the restaurant was always a pleasure and we like how they give you a disposable coffee cup to take your coffee with you - again to the pool area we headed! We plan to return again next year and once our dates are confirmed, we'll be booking. Great job guys, see you next year!


Stayed: April 2013
Thank Donna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole J, Front Office Manager at Holiday Inn Port of Miami Downtown, responded to this reviewResponded May 11, 2013

Thanks so much for your kind words! We are delighted to hear that your third stay was yet another consistently pleasant one. Thank you for sharing that our Front Office staff was welcoming and accommodating and that the service received in the restaurant was also pleasant. We're so happy you found our hotel to be excellent and look forward to your next visit!

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Reviewed April 26, 2013 via mobile

Nice hotel in front of Miami's Biscayne bay market place. The hotel was clean and welcoming. Spacious room. $200 bucks a night. The price is fair.
The Biscayne bay market place is a great spot for hanging out and trying a mojito from the mojito bar. Live entertainment nightly. We happen to catch a salsa band playing. Enjoyable. The prices at the market place are expensive. We ate dinner at mambos. The waiter was hustling way too hard; attempting to up sell everything.

  • Stayed: May 2012
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2  Thank YoJoeySmacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole J, Front Office Manager at Holiday Inn Port of Miami Downtown, responded to this reviewResponded May 11, 2013

Thanks so much for your kind words! We're so happy you found our hotel and staff to be welcoming and hope that next time you're in Miami you will visit us again!

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Reviewed April 26, 2013

My father and I came down to Miami for a cruise. We stayed at the hotel just one night. I picked this hotel because it was close to the Port of Miami and the transit line. Also the Bayside Market is directly across the street. There are some good restaurants and shops there. It's also located a couple of blocks from the American Airlines arena.

The negative side to the hotel was that they only have three elevators. One of the elevators was out of order and the other two had issues with the doors closing from time to time. While we were there, we had to wait a good amount of time for one of the elevators to come to our floor. This may be fine when the hotel is not too busy.

The continental breakfast was okay. All the fruit, pastries, and cereal were free but if you wanted anything from the hot side or juice, there is a charge. The only free beverages are water and coffee.

I would say that I was disappointed some with this hotel. I've stayed at many Holiday Inns and this has to be one of the lowest grade I've stayed in. I can't say if I would stay there again or recommend it to others.

  • Stayed: April 2013, traveled with family
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2  Thank CUTiger81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Port of Miami Downtown, responded to this reviewResponded July 2, 2013

Dear CUTiger81,

Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept my sincere apology for the inconvenience our elevators may have caused. Thank you for bringing this into our attention as the feedback we receive from our guests like you, enables us to target problem areas and take the necessary actions to improve our guest services.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare

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Reviewed April 25, 2013

We have stayed here many times prior to a Miami port cruise. Can not beat the location! Lots to do across the street at Market place and 5 minutes from Port. Hotel is average and location is perfect. We highly recommend this hotel primarily due to location

  • Stayed: April 2013
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Thank todd7251
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole J, Front Office Manager at Holiday Inn Port of Miami Downtown, responded to this reviewResponded May 11, 2013

Thank you for writing a review on your recent stay with us. Our location is very convenient to some of the main attractions in the Downtown Miami area and we are pleased to know that was helpful for you during your stay. Thanks again and we look forward to seeing you again.

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Reviewed April 24, 2013

this was my second time staying here and I enjoyed both stays.
I stayed in the suite both times which I liked
the hotel is right across the street from the fun out door mall Bayside where I could see Bubba Gump's restaurant from my window
the hotel is also only about a 5 minute/$10 taxi ride away from the cruise ships

I will be staying here again in november

  • Stayed: April 2013, traveled solo
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3  Thank jennifer w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole J, Front Office Manager at Holiday Inn Port of Miami Downtown, responded to this reviewResponded May 11, 2013

Thank you for taking the time to write a review on your recent stay with us. Our location is very convenient to some of the main attractions in the Downtown Miami area and we are pleased to know that was helpful for you during your stay. It is always a pleasure to hear that your experience at our hotel was pleasant. We look forward to seeing you in November!

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Reviewed April 24, 2013

Booked because of the great location. If you are going on a cruise, this is the place. The room is so dated you almost feel like you are on the set of Peggy Sue Got Married (remember that one?). But, I would stay again. The port shops and restaurants directly across the street will get you in the mood for your cruise. The staff was wonderful and service oriented. We looked out our window directly at our cruise ship. We would stay again, for sure. They do need to do a total makeover, and I do mean total.

Room Tip: High Floor, Overlooking the Port
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  • Stayed: March 2013, traveled as a couple
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Thank Fools4Food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Port of Miami Downtown, responded to this reviewResponded May 10, 2013

Dear Fools4Food,

Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst I am pleased with the good comment, We truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept my apology for the shortcomings you have experienced during your stay. We are continually reviewing the products and service we provide, therefore guest feedback is very important to us.

Again, we wish to thank you for your input and hope to see you the next time you travel to our area.

Sincerely,

Krysllin G.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Port of Miami Downtown

Address: 340 Biscayne Boulevard, Miami, FL 33132-2211
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Romantic Hotel in Miami
#39 Family Hotel in Miami
Price Range: $133 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Port of Miami Downtown 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
Located in the heart of downtown Miami, across from Bayside Marketplace, with over 96 specialty stores and 14 renowned restaurants. Overlooking Miami's Biscayne Bay, the Holiday Inn is just minutes away from the Port of Miami, American Airlines Arena, and the Performing Arts Center. Business guests will appreciate our proximity to Miami's government centers, financial district, banks, accounting and import/export firms. Our entire staff takes pride in providing a friendly and pleasant environment. We would like the opportunity to host your next visit to Miami!Great News! Our new Restaurant Grill is now open. Featuring an American-Italian continental cuisine with an interactive Sport Lounge; also completed is the replacement of guestroom’s window. - The transformations is fantastic with noise reduction, storm resistant glass and phenomenal views of the port of Miami can now be enjoy from all rooms facing bayside. Phase II of our property improvement begins on September 1 through November 15, 2011 and it consists on the renovation of the first floor commercial area, includes new floors, ceilings, registration desk and lobby and the front doors. You are going to love the end result… ... more   less 
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Also Known As:
Holiday Inn Port Of Miami Downtown Hotel Miami
Holiday Inn Port Miami Downtown
Holiday Inn Miami
Miami Holiday Inn

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